Her Story
About Naomi
Naomi Olivencia serves as a biologic coordinator in Newtown, Connecticut, where she focuses on accessing advanced therapies for patients with chronic inflammatory skin conditions. With six years in dermatology and fifteen years in healthcare, she manages prior authorizations for biologics and JAK inhibitors used to treat eczema, psoriasis, and alopecia areata. Her daily work involves coordinating with providers, reviewing clinical notes, submitting authorizations through CoverMyMeds, and educating both patients and providers on insurance processes and step therapies. Naomi holds a bachelor's degree in psychology with a minor in criminal justice, though much of her expertise comes from on-the-job experience navigating insurance and patient advocacy. She also works as a speaker for Galderma, sharing her knowledge on these advanced treatments.
Her Interview
Ten minutes with Naomi
01What’s the best career advice you’ve ever received?
Patience. With life in general, outside factors can't really get involved in my work. If a patient is having a bad day, that's not a direct impact because of me. Just to not take things personally. I've gotten yelled at and screamed at on the phone, and I have to keep my composure. Putting myself in the patient's shoes.
02What advice would you give to young women entering your industry?
Believing in yourself and knowing that there is no end point in healthcare. There's always ample opportunity to strive for better. There's career opportunities that I've not applied to and have missed because I felt that I was underqualified. Just believing in yourself and realizing that anything is definitely possible. Put forth that want and that need and that craving to actually get that knowledge base and move forward, and just apply to that job. Don't stop where you are. I'm always open for career opportunities and growth.
Join Influential Women and start making an impact. Register now.