Natachia Randles, Regional Director on Influential Women

Influential Woman · State Government

Natachia Randles

Regional Director, Virginia Department of Social Services

Prince George, VA 23875

7Awards received

Certifications · Degrees · Memberships

Degree Bachelor's in Interdisciplinary Studies with minors in Psychology and Biology Degree Master's Degree in Education Degree Doctorate in Organizational Leadership Degree Post-Master's Certificate in Human Services Cert Bachelor's in Interdisciplinary Studies with minors in Psychology and Biology Cert Master's Degree in Education Cert Doctorate in Organizational Leadership Cert Post-Master's Certificate in Human Services Cert Over 27 certifications including AI and Lean Sigma Member Virginia Benefit Program Organization (BPRO) Member American Public Health Association (ASPA) Member Norfolk State University Social Work Department Board of Directors Member Royal House of Soaring Foundation (Vice President)

Her Story

About Natachia

My journey into health and human services was unexpected. I originally went to college planning to major in biology and work for NASA, but my path shifted when I discovered other interests during my undergraduate years. While in college, a friend doing an internship at a local school asked me to help strategize for a reading program. I created a strategy, presented it to the children, and the school district ended up adopting my program as part of their curriculum. This experience led me into education, and I began teaching young students. As a military spouse, I moved to a new military base mid-year when all teaching positions were filled. While at the local library trying to figure out my next steps, a woman struck up a conversation with me and suggested I look into social services. I had no familiarity with social services at all, but I went online, put in an application, got an interview, got hired, and the rest is history. That one conversation changed everything. Over the past 20 years in health and human services, I served as an executive director of a local Department of Social Services agency, overseeing a $9 million budget and serving over 18,000 individuals. For the last 4 years, I have been in my current state government role where I work closely with the governor, lieutenant governor, secretaries of health and human services, and senators across Virginia. I am involved in policy-making decisions and stand before the legislature on new policies to ensure Virginia families have the most up-to-date guidance around health and human services. I serve as a liaison between state offices and local governments, engaging daily with mayors, city managers, and county administrators throughout Virginia. My work reaches across all departments under the Health and Human Services umbrella and extends to community partners including police, fire, EMS, schools, housing authorities, and more. I am most proud of my work over the last 3 years as special advisor to the governor for a partnership initiative with one particular city, tackling critical issues in women's health and infant mortality. As I look toward retirement in the next 4 years, I am launching my consulting business globally, and I see this recognition as helping me rebrand myself for this next chapter of my journey.

Her Interview

Ten minutes with Natachia

01What do you attribute your success to?

I attribute my success first and foremost to being a woman of faith. My parents have played a tremendous part in my life - they are my foundation and my background, and I believe that everything my parents have been able to instill in me, along with my faith, has been the driving force behind what I am capable of being able to do. My family has been a huge support to any and everything that I have been able to do, and I have been very, very blessed and very fortunate to have been placed in a situation where I have very key mentors and so many other avenues that have been able to really pour into my life, and to help strengthen me, and to stretch capacity for me throughout my lifetime.

02What are the biggest challenges or opportunities in your field right now?

Some of the biggest challenges we are facing right now include the shift to AI and new technology. A lot of people are downsizing their markets and moving to AI to do the work, but in Health and Human Services, we have to have a human person actually able to do the work right now. One major challenge has been the hiring market, which has changed dramatically since COVID. We're just not seeing a lot of people interested in coming into the field of health and human services. We realize this work is hard and takes a toll on people gradually, but we're still committed to excellence and doing the work well. Young people coming out of college may not necessarily want to do this work the way we've done it for years - they may be looking for something a little different. So competing with how IT is evolving with artificial intelligence, competing with the hiring challenges, and ensuring that many Americans have access to affordable healthcare and access to healthcare facilities in their area are the key issues we're dealing with.

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