Nicola Kiser
Nicola Kiser is the Director of Revenue Operations at HelloPackage, where she leads efforts to streamline sales, marketing, and customer success to drive organizational growth and operational efficiency. With a strong focus on process optimization, data-driven decision-making, and team alignment, she ensures the company maintains a seamless revenue engine while scaling its impact in the proptech space.
At HelloPackage, Nicola plays a pivotal role in transforming resident package management for multifamily communities through smarter onsite package room solutions. Her work centers on enhancing operational excellence and improving the resident experience, delivering measurable value to both customers and internal teams.
Before joining HelloPackage, Nicola held several marketing and customer-focused roles, including Marketing Manager at Radius Properties and Marketing Analyst at RentPath, LLC. Her career also includes experience in client services and banking, where she developed a foundation in operational management, customer engagement, and process improvement.
Nicola holds a Bachelor’s degree in Legal Studies from Post University, where she also earned an ABA Paralegal Certificate. She brings a unique blend of analytical skills, strategic thinking, and leadership experience that enables her to bridge the gap between revenue strategy and operational execution.
Known for her ability to balance complex operational responsibilities with a customer-centric approach, Nicola is passionate about driving efficiency, supporting her teams, and delivering innovative solutions in the multifamily and proptech industries.
• Licensed Title Underwriter - 2006
• ABA Paralegal Certificate - 2017
• Forsyth Technical Community College - Paralegal
• Post University - BS
What do you attribute your success to?
I attribute my success to my father’s work ethic and the example he set for me throughout my life. His dedication showed me the value of persistence and integrity, and I carry those lessons into every aspect of my career. I am also driven by my desire to show my daughter that being a successful young mother is possible, balancing both family and professional goals.
What values are most important to you in your work and personal life?
I value personal and professional fulfillment equally. I am actively involved in the “Empower Her” movement and contribute to charitable causes, including the Atlanta Community Food Bank, because giving back to my community is important to me. Beyond work, I am passionate about music, travel, and creating meaningful experiences with my family, including taking my children to concerts and unique events that inspire and educate them.