Nicole Franco
Nicole Franco is the Head of Digital PR and AI Innovation at Fractl, a leading content marketing agency recognized for its data-driven approach to digital public relations. With over seven years of experience at Fractl and nearly a decade in the broader digital PR and marketing space, she specializes in building and executing campaigns that combine storytelling, SEO strategy, and data insights to earn high-value media placements and strengthen organic visibility. A University of Florida graduate in Public Relations with a minor in Nonprofit Organizational Leadership, she began her career in agency environments focused on media relations and digital marketing before advancing into leadership roles.
In her current role, Nicole leads Fractl’s integration of artificial intelligence into digital PR workflows, designing systems that streamline ideation, pitching, and campaign execution. Her AI-driven innovations have significantly improved team efficiency, saving nearly three hours per employee per day while maintaining quality and strategic depth. She has also played a central role in scaling the agency’s thought leadership services, expanding them from a small pilot into a full-scale offering that serves multiple clients and consistently produces placements in major outlets such as Forbes, USA Today, CNN, and The Wall Street Journal.
Beyond campaign performance, Nicole focuses on team development, process innovation, and advancing industry practices in digital PR. She has built internal training programs, led cross-functional strategy initiatives, and developed tools that enhance personalization and journalist outreach. Her insights on AI, SEO, and digital PR have been featured in industry publications and speaking engagements, reflecting her broader interest in how technology is reshaping media and search. She continues to explore new applications of AI in marketing while emphasizing strong editorial standards, journalist relationships, and data-backed storytelling.
• Embracing a Culture of Feedback
• University of Florida - B.S.
• Women in Tech SEO
What do you attribute your success to?
I attribute my success to the incredible mentors I've had throughout my career, especially strong women who were willing to teach me and show patience as I learned. My very first mentor Dana, along with Kristen and Domenica, have all played huge roles in my growth. I also believe that being willing to open yourself up to learning has been critical. I always say that you need to be teachable and recognize that you don't know everything. It's so important to listen to people who have years of experience in different fields. The resilience and willingness to teach that my mentors showed me, combined with my own openness to learning and experimenting, is really what has driven my success. I owe pretty much all of my career to these women who guided me.
What’s the best career advice you’ve ever received?
The best career advice I've received is to be teachable and stay open to learning. This means being willing to listen to feedback, absorb what's happening around you, and learn from mentors and others who have experience. I've also learned the importance of not being afraid to try different things and explore various aspects of your industry before settling into what you really love. When you enter a room, you want to be like a sponge, absorbing everything. This openness to experimentation and willingness to step into different areas has been invaluable in helping me find my path and grow in my career.
What advice would you give to young women entering your industry?
I would say be teachable, 100%. While it's important for women to have a voice and provide their opinions, there's also a lot to be said for recognizing that you don't know everything when you're starting out. When you enter a room, you want to be like a sponge, absorbing everything around you. Listen to what's going on, pay attention to your mentors and the new things happening in your industry, and then take that knowledge and package it to present your ideas. I would also say don't be afraid to try different things and explore. If you're a young woman exploring marketing in general, there is so much you could do - brand, social, digital PR, SEO, content marketing. Go through and find your niche with what you really like to do, and don't be afraid to step into different puddles. I'm very grateful that I stepped away from my company for a bit to see what else was out there. That exploration helped me find what I truly love. So take advantage of those opportunities to learn and experiment.
What are the biggest challenges or opportunities in your field right now?
The biggest challenge right now is keeping up with the ever-changing landscape of SEO and digital PR. Things are consistently changing every single day, especially with AI, and the team has to have the grit to keep up just as fast. SEO and digital PR looked really different 5 years ago and 10 years ago, so it's about continuously adapting to what's happening. But this challenge also presents incredible opportunities. I'm really excited about the integration we're going to see within marketing teams. We used to keep digital PR and SEO siloed, even from each other, but now we're seeing brand mixing with social, mixing with SEO, mixing with digital PR, and I think they all go hand in hand. I'm particularly excited about exploring how brands show up in LLMs and new platforms - not just Google anymore, but ChatGPT, Gemini, and other places where people search during the buyer journey. We're also expanding into podcasts, product seeding, expert commentary, and thought leadership. The opportunity is to integrate all these different aspects of marketing together and see how they work in this new, AI-driven landscape.
What values are most important to you in your work and personal life?
Integrity and transparency are at the core of what I do. I think there's so much going on in people's personal lives and within work, and I just feel like you always want to be 100% with clients and 100% with your team. These are really big things that I believe we should keep at the core of what we do on a day-to-day basis, especially in my personal relationships too. Being honest and transparent in all my interactions is super important to me, and I think that's the number one value I hold.
Locations
Fractl
Bradenton, FL 34209