Nicole Naczas

I've been working in the food industry for about 4 years, starting at Plybel's during my sophomore year in high school. This was my first job, and the Winchester location was a new store when I first started. I began as a regular employee, but was quickly selected to be one of the first shift leaders at the store. As a shift leader for around 3 years, I was responsible for closing, counting the money, and making sure everything ran smoothly when the manager wasn't there. This past summer, after deciding to take a break from in-person college and pursue online studies through UNH, I was promoted to manager. Now I run the Winchester store, managing 30-plus employees and handling everything from scheduling and hiring to customer service. My main responsibilities include delegating tasks, making sure shift leaders are on top of counting correctly in the morning and at night, managing cash tips distribution, and creating a good environment for customers. I make sure all the employees know the importance of having a positive attitude. I also have my SurfSafe certificate and allergy certification, which will be important as I continue in the food industry, whether at restaurants or in bartending.