Her Story
About Pamela
Pamela Bernardo, MSN, AGPCNP, RN, is a dedicated nursing leader with extensive experience across acute care, rehabilitation, and hospice services. She currently serves as Nursing Manager for the Inpatient Acute Rehabilitation and Total Joint Unit at MidHudson Regional Hospital, where she oversees clinical operations, strengthens interdisciplinary collaboration, and advances quality-driven, patient-centered care. Her leadership is defined by a strong commitment to clinical excellence, team development, and improving outcomes within complex inpatient environments.
Pamela’s path into nursing was profoundly shaped by her personal and family experiences. Initially aspiring to become a physician, her perspective shifted while witnessing her mother’s cancer journey across multiple diagnoses and treatments. The compassionate, continuous presence of nurses at her mother’s bedside—alongside the broader medical team—deeply influenced her decision to pursue nursing as a career centered on holistic, sustained patient connection. That experience, combined with her own personal health journey, further strengthened her commitment to empathetic, patient-focused care. Throughout her career, particularly during her tenure at NewYork-Presbyterian Hospital, she developed a strong clinical foundation across multiple specialties, recognizing the versatility of nursing and the value of transitioning into leadership roles across diverse care settings.
Over the course of her career, Pamela has held progressive leadership positions, including roles in hospice and clinical services at organizations such as VNS Health, MJHS, and later within the Westchester medical system at Westchester Medical Health System, where she currently manages both the acute rehabilitation and total joint units. Under her leadership, her unit achieved a significant milestone by becoming the first in over a decade to receive DNV accreditation in total joint care, reflecting her commitment to excellence and continuous improvement. She holds a Master of Science in Nursing from Drexel University's College of Nursing and Health Professions and is currently advancing her expertise as a Doctor of Nursing Practice (DNP) candidate in Healthcare Systems Leadership at Yale School of Nursing, where she has completed her first year in the program and continues to focus on systems-level transformation in healthcare.
Her Interview
Ten minutes with Pamela
01What do you attribute your success to?
My mom fully and truly inspired me to get into nursing. I was very set on becoming a physician, but my mom was diagnosed with cancer the first time when I was young, and then again when I was in college. Seeing what she went through and the care that she received, which was phenomenal by both nurses and doctors, but really seeing the whole person to provider interaction between the nurses that were with her all day versus the physicians who have a much higher caseload, really solidified my decision to pursue nursing. She ended up being diagnosed a third time, and I went through my own pre-cancer journey because I ended up having a double mastectomy myself just over 4 years ago. She's in remission now and she's healthy, and she's a three-time cancer survivor. Those amazing nurses that cared for her inspired me to get into the field, and I've never looked back.
02What’s the best career advice you’ve ever received?
The best career advice I've ever received is to never stop learning. I learned this from my CNO, who has had a vast career. The day that you feel like you've learned everything there is to know, whether it's as a nurse, as a nurse executive, in any career really, then that's the day in which I think you might want to consider retiring or re-evaluate things, because there's something new to learn every day. It could be from a brand new nurse that has a different perspective on how to do something that maybe you had not thought about because you're so used to doing something in a certain way that works for you, or just refreshing your skills. The amount of times that I've gone in because a nurse needs help and they're brand new nurses, and as I'm watching them do something, I learn something new or I remember something and think of a different way in which we could do it. There's always something new to learn in nursing. Always. My mantra for any of my staff that I've managed is to always go into every experience with a humble heart. I don't care if you've been a nurse for 30 years, there's always something new that you can learn.
03What advice would you give to young women entering your industry?
If I was speaking to any other young woman, I would absolutely tell them, do not let your past or your current present dictate your future. I'm a pure example of that. I am an immigrant. I was not a citizen until I was an adult. My parents arrived in this country with absolutely nothing. We were on government assistance until I was about in my teens. After that, my parents both worked around the clock to give my brother and I all of our basic needs. We never needed anything, but it was very difficult. If you would have asked me 30-something years ago to envision where I am today, I couldn't have. So never let your current situation dictate your future, whether it's your grades currently in college, or your background and where you come from versus where you see yourself. Always, always, always dream of what you want, and it will come. I was not a good student at all. I graduated with barely a passing GPA, and not really being sure of where I stood in life. And now, looking at myself wrapping up a year with what would equate to a 4.0 at this incredible institution with so many people that have supported me, it's incredible. I could never have done what I've done without every single person who's pushed me along the way.
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