Pamela Lashay Peak

Compliance Specialist; Human Services Advocate and Administrative Professional
Impact Health
Flat Rock, NC 28731

Pamela Peak is a dedicated Human Services Advocate and Administrative Professional with a strong record of service in healthcare, nonprofit, and public-sector environments. She currently serves as a Compliance Specialist with Impact Health, where she brings a detail-oriented, client-focused approach to navigating complex systems while supporting individuals and families. Known for her professionalism and strong customer service skills, Pamela is a collaborative team player who thrives in multi-faceted work settings. Pamela has extensive experience working with the public, including advocating for single parents and supporting teens and youth within disproportionate minority communities. Her professional background includes roles in care navigation, billing, data management, and administrative support across organizations such as Impact Health, Children & Family Resource Center, YWCA of Asheville, and the North Carolina Department of Public Safety. Throughout her career, she has demonstrated strengths in confidentiality management, community outreach, compliance, and cross-agency collaboration. Pamela holds a Master of Public Administration and a Bachelor of Science in Human Services from Gardner-Webb University. She is also certified in Adult Mental Health First Aid and has served as a long-standing member of the Adolescent Parenting Program Community Advisory Council. Deeply committed to equity, advocacy, and lifelong learning, Pamela continues to build a career centered on empowering individuals, strengthening communities, and advancing effective public service.

• Community Health Worker Certification

• Gardner-Webb University Gardner-Webb University Master of Public Administration - MPA

• Painting Mainstay Facility

Q

What do you attribute your success to?

I attribute my success to a combination of perseverance, practical learning, and the support of those around me. My professional journey began shortly after high school, when I earned a certificate in basic accounting. At the time, my focus was on building stability and acquiring practical skills that could support long-term growth. That foundation eventually led me to Gardner-Webb University, where I earned both my bachelor’s and master’s degrees. Gardner-Webb became more than a place of learning for me—it offered support during one of the most challenging periods of my life, following the loss of my mother. The flexibility and encouragement I received allowed me to continue moving forward when stopping would have been easier. Today, I serve as a Compliance Specialist at Impact Health, a role that reflects the culmination of my professional experiences. In this position, I assist with program compliance, policy updates, contract management, and the responsible use of grant funds. My work involves close collaboration with partner organizations and staff, ongoing policy review, and meticulous attention to detail. At its core, compliance is about stewardship—ensuring resources reach the people and communities they are intended to serve. One of the most meaningful aspects of my career has been my work with the Healthy Opportunities Pilot program. Through this work, I have had the opportunity to advocate for sustainable funding, equitable resource allocation, and program accountability. My advocacy extended beyond the workplace when I was invited to speak at a legislative caucus at UNC Asheville, where I highlighted the importance of continued support for the program. Experiences like these have reinforced for me that policy work is not abstract—it has a tangible impact on families and futures.

Q

What advice would you give to young women entering your industry?

I would tell young women entering this field not to let where they start define how far they can go. Stay committed to learning, be willing to pivot when necessary, and trust that consistency and integrity will open doors you never imagined. I know firsthand that challenges don’t have to limit your potential—both of my parents struggled with addiction, and I became a teen mother, yet through education and perseverance, I became a homeowner at 19 and began building my career. It’s crucial to pursue what you’re passionate about, take advantage of the resources around you, and never give up, no matter how steep the journey may seem.

Q

What are the biggest challenges or opportunities in your field right now?

In public health and compliance, one of the biggest challenges isn’t simply meeting requirements—it’s advocating for programs in environments where resources are limited and decisions are often influenced by politics. Working in compliance means navigating constant change: policies evolve, funding requirements shift, and the margin for error is small. Another challenge is that compliance work often happens behind the scenes, which can make it difficult for others to fully understand its value. When done effectively, however, compliance prevents harm, protects communities, and ensures programs are sustainable over the long term.

Q

What values are most important to you in your work and personal life?

The values that guide me in both my work and personal life are being family-oriented, goal-oriented, detail-oriented, and passionate. Beyond my professional role, I serve on the Scholarship for Single Parents Committee, where I help distribute scholarships to single parents pursuing education. Supporting young families aligns closely with my values and reinforces my belief that access to education can break cycles of hardship and create lasting generational change. Additionally, earning my Community Health Worker certification has strengthened my commitment to community-centered solutions and deepened my dedication to improving the well-being of those I serve.

Locations

Impact Health

Flat Rock, NC 28731

Call