Her Story
About Patricia
I entered the medical sports industry in 2019 through an unexpected challenge. My brother-in-law dared me that I couldn't get into the Houston Texans, and I love challenges, so I said okay. It took me about 5 tries, but they finally looked at my resume and I got hired. I started my medical background as a medical assistant (MA), where I was able to train straight from school with some really great doctors who exposed me to so many things that someone in my field at that time was not normally allowed to do. They taught me everything from removing stitches to actually putting in stitches to removing skin tags. From there, I got a really good feel that I like to help people. After I had reached my full potential at the office, I went back to school for criminal justice administration, and the administrative part is what was able to open up these doors within the NFL. As a manager, I handle the gates I am assigned and ensure the staff perform their job to the best of their abilities. I'm more on the administrative side now, ensuring we are up to date with all our protocols, that all our machines are up to standards for the state of Texas and the FDA, and that employees are doing what they're supposed to do. During the COVID outbreak, we were on the front line doing testing. I also make sure fans have a great experience, from ensuring gates are secured and tickets are scanned correctly to finding out why someone isn't having a good experience and how we can make it better.
Her Interview
Ten minutes with Patricia
01What do you attribute your success to?
I've gone through some really rough patches, and I think my kids have been my motivation. To have them look at me, at whatever time or season it's been, and to see me be able to achieve anything I put my mind to, that has been probably my motor. I feel like I'm putting an example to them, but my foundation would be God.
02What’s the best career advice you’ve ever received?
It's never too late to do anything you want. As long as you put your mind to it, sky's the limit.
03What advice would you give to young women entering your industry?
It is a very cutthroat industry. Be prepared to be underestimated. I remember when I first was hired, I had a few executives that told me, oh, well, you're just here because you're a pretty face. But with being underestimated, it's a beautiful thing, because when you come out shining, you'll look at these same people with this pride, like, oh yeah, I'm just not a face, I'm also brain. Don't give up. Don't let anyone tell you that just because you look a certain way, you can't do it.
04What are the biggest challenges or opportunities in your field right now?
One of my biggest challenges, I've never admitted this to anyone, but I'm going to go ahead and admit it for the first time ever in my life. There's a lot of public speaking, a lot of having to meet with different people, and I have a stuttering problem. In order to prepare, I have to read the night before, like a whole book, in order to be able to keep giving my brain oxygen so that I don't get stuck. It seems more that it's about being nervous or scared, but I've learned that if I read a lot, it does help a lot.
05What values are most important to you in your work and personal life?
I would say honesty, loyalty, communication, and punctuality are the values most important to me.
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