Pattie Capezza
Patricia Capezza is a seasoned entrepreneur and co-owner of K&P Enterprises, operating as The Home Depot Cabinet Refacing, based in Knoxville, Tennessee. With more than two decades of experience in home improvement and business development, she has built a reputation for operational excellence and customer-focused service. Alongside her husband and business partner, Patricia oversees all aspects of the company, from strategic expansion and partnerships to daily operations, helping drive its growth across multiple states and major retail collaborations.
Her career path reflects resilience and reinvention. After becoming a single mother of four, Patricia initially trained and worked as an esthetician in a dermatology setting before transitioning into the remodeling industry. Together with her partner, she launched a flooring company in Florida, scaling it from just $900 into a multimillion-dollar enterprise before losing it during the economic downturn. Rather than stepping away, she applied the lessons learned from that experience to rebuild—relocating to Tennessee and establishing K&P Remodeling, which has since grown into a thriving, scalable business with a strong regional presence.
Today, Patricia is known not only for her business acumen but also for her people-first leadership philosophy. She has developed a model centered on hiring entry-level employees and promoting from within, creating a loyal, family-like culture that empowers individuals to grow into roles aligned with their strengths. Deeply committed to her community, she supports local organizations and charitable initiatives while continuing to expand her company’s footprint through strategic partnerships. Her journey is defined by perseverance, adaptability, and a steadfast commitment to building both successful businesses and strong teams.
• Licensed Esthetician
• Trade School - Esthetics
• Silver Medal Award from Veterans Association (2025)
• Local Chamber of Commerce
• Children's Hospital Donation (Proceeds from Sales)
• Red Cross Partnership
• Toys for Tots
• Community Outreach in Knoxville
What do you attribute your success to?
I attribute my success to learning from failure and using those lessons to build something better. My husband and I had a flooring company in Florida that we built from $900 to $20 million, but we lost everything during the recession - the business, our cars, our house. We were responsible for our children's future who were working with us as well. We swore that we would repeat the growth that we had with that company, and not the failure, but the growth, and use what we learned from failing to excel in this business. We took everything we saw that worked and put it to use here in Tennessee with K&P Remodeling. We know we're not invincible now, because you'd think that things are running so smooth, nothing could go wrong, and you really don't plan for the day that things do go wrong. When things don't go right, you have that knot in the pit of your stomach, and you say, nope, not going back there. We've been so blessed having second chances, and we want to help other people. We make sure we do everything we can to make sure that customer is 100% happy, because if a customer's not happy at the end of the job, we are not happy. We go above and beyond. The most rewarding part is getting those calls at the end of the job from the customer saying, oh my god, this is everything you promised, it's beautiful, I love it. That's very rewarding.
What’s the best career advice you’ve ever received?
My husband showed me how to sell and explained how I sold myself every single day, so it wasn't anything new to me. He taught me that I'd been selling myself all along as an esthetician, and that realization helped me transition into this industry. It turned out to be something that really intrigued me, and little by little I got out of my career and followed him into this new chapter of my life, loving every minute of it.
What advice would you give to young women entering your industry?
Believe in yourself. Don't feel, if you're in a room full of men, that you don't stand out as a business owner or in the industry. It's very much more accepting today than it was back when I started. I never felt like I had a voice. It's gotten to the point now, thanks to other women that are getting in this industry, that we're really heard, which is great. So they're coming in at a better point in this whole business. They're really getting in where there's a lot of women doing this, and opening that door for them to be heard. Don't be afraid to speak, don't be afraid to have a voice and an opinion.
What are the biggest challenges or opportunities in your field right now?
One of the biggest opportunities in the remodeling industry is scaling growth through big-box retail partnerships and a repeatable, “cookie-cutter” model that allows businesses to efficiently expand into new markets. At the same time, the field remains highly sensitive to economic downturns, and entering new markets often requires significant upfront marketing investment to build brand awareness and demand.
What values are most important to you in your work and personal life?
The most important values to me are customer satisfaction, giving back to the community, and taking care of our employees like family. If a customer's not happy at the end of the job, we are not happy. We make sure that we do whatever we can to make sure that customer's 100% happy. We go above and beyond. It's important to us to give back - we've been so blessed, you know, having second chances and everything, and we want to help other people. That's why we work with so many organizations like Children's Hospital, the Red Cross, and Toys for Tots. With our employees, we hire people for our call center as an entry-level job, and from there people have chances to advance into other positions depending on their strengths. They become part of the family. We know where their strengths are, and we put them in that position. It's worked out tremendously for us.