Paula A. Sanchez

I've been in the transportation and logistics industry for about 12 years now, and it's been quite a journey. I started out working in a warehouse in the heat, loading and unloading trailers, and moving into a corporate job has been one of my proudest moments ever. For the past 10 years, I've been with the same business in transportation and logistics. I began in the accounts payable department, then moved to Mode Transportation where I worked in the vendor department, taking care of new onboarding carriers, setting up their profiles, getting to know our new carriers, and making sure they were okay to be moving loads for us. After that, I was moved to the compliance department, which is what I do now as a Compliance Admin - this will be my second year in this role. My day-to-day involves monitoring our carriers to make sure they're not doing any fraudulent activity or double-brokering our loads. I schedule auto checks to make sure they have valid insurance and that we're not on expired insurance, and I make sure we have new COIs. I also use Carrier 411, a system where we get reports from carriers - that's where we find out if a carrier double brokered a load, meaning they sold it or gave it to someone else for cheaper than what we paid for. I have to go in there, pull the reports, go into our system, and DNL (Do Not Load) the carrier because they're not good for our business. I also answer questions, handle emails, deactivate old employees, activate new employees and agents - my role involves many different things, so I do a lot during the day.