Payal Shah, Digital Product Owner on Influential Women

Influential Woman · Airlines

Payal Shah

Digital Product Owner, American Airlines

Dallas, TX

Her Story

About Payal

She is a digital product, customer experience, and airline operations professional with nearly 20 years of experience at American Airlines. She currently serves as a Digital Product Owner, focusing on improving booking workflows, reducing customer friction, and using data insights to enhance digital platforms. Her background includes product ownership in disruption management, digital services analysis, customer experience automation, accounts payable, interline auditing, and airport customer service leadership. She also has earlier teaching experience as Faculty Head for Fashion Designing at LBRIT Institute of Fashion Technology.

Keep Exploring

More Influential Women · Texas

Browse all members
Lynn Dunlap-Regan, Senior Vice President of Customer Experience on Influential Women
Lynn Dunlap-Regan
Senior Vice President of Customer Experience
Dallas
Valencia Rashelle Carter-Bennett, Senior Associate Attorney on Influential Women
Valencia Rashelle Carter-Bennett
Senior Associate Attorney
Dallas
Crystal Padron, Research Regulatory Affairs Coordinator ll on Influential Women
Crystal Padron
Research Regulatory Affairs Coordinator ll
Dallas
Ingrid Wilmoth, Technical Sales Manager- Sales System Engineers on Influential Women
Ingrid Wilmoth
Technical Sales Manager- Sales System Engineers
Dallas
Shannon Higgins profile on Influential Women
Shannon Higgins
Dallas
Summer Sellers, Police Dispatcher Instructor on Influential Women
Summer Sellers
Police Dispatcher Instructor
Dallas
Ana Handley, RCM Strategy Consultant | CMRM | CLHP on Influential Women
Ana Handley
RCM Strategy Consultant | CMRM | CLHP
Dallas
Hailey A. Painter, Vice President on Influential Women
Hailey A. Painter
Vice President
Dallas

Join Influential Women and start making an impact. Register now.