Perla Del Angel

Housekeeping Manager, Sheraton North Houston

Cleveland, TX 77328

Her Story

About Perla

Perla Del Angel is a hospitality professional based in Houston, Texas, with experience in housekeeping management within the hotel industry. She has worked in environments ranging from luxury properties to smaller hotel operations, bringing hands-on knowledge of day-to-day housekeeping functions and team coordination. Her background includes supervisory responsibility for housekeeping teams during her tenure as housekeeping manager at Sheraton North Houston from 2010 to 2012.

Perla’s professional approach is rooted in team-centered leadership and open communication. She emphasizes the importance of recognizing the value of each individual team member, viewing her staff as the foundation of operational success. She fosters an environment of trust where employees feel comfortable raising concerns directly, and she prioritizes collaboration by listening to frontline staff experience and incorporating their input into decision-making. Her leadership style reflects humility, accountability, and a commitment to supporting her team while maintaining service standards.

In her work, Perla focuses on housekeeping management, hospitality operations, and team leadership. She is particularly attentive to maintaining quality service delivery across properties with varying room counts and operational demands, while encouraging pride and professionalism in housekeeping work. She views housekeeping as a skilled and detail-oriented profession that requires dedication and care, and she is committed to building motivated teams that take ownership of their roles and contribute positively to guest experience.

Her Interview

Ten minutes with Perla

01What do you attribute your success to?

I attribute my success to my team, prioritizing the value and growth of each team member and creating an environment where they are supported, empowered, and able to excel.

02What’s the best career advice you’ve ever received?

The best career advice I've received is to remember that your team is the one that makes you shine. Since I work in housekeeping, I've learned to take into consideration each individual and make sure they shine. Another piece of advice that has stuck with me is to never get too big for your bridges. It's about staying grounded and remembering where you came from, not letting success or position make you forget the people who helped you get there. This advice has shaped how I lead my team and interact with others in my field.

03What advice would you give to young women entering your industry?

I would advise young women entering my industry to truly love what they do, as success in housekeeping comes from taking pride in your work and having a genuine passion for serving others.

04What are the biggest challenges or opportunities in your field right now?

The biggest challenge in my field right now is finding people, specifically finding housekeepers with pride. You have to love what you do in this industry. Housekeeping is an art, and you have to love cleaning and love serving others. It's not easy flipping 14, 15, or even up to 25 rooms depending on the property and brand you work for, whether it's a luxury hotel or a smaller property. The hardest thing is finding those housekeepers that do it with pride and don't just come in for a paycheck. That's really the biggest struggle we face in keeping a full staff.

05What values are most important to you in your work and personal life?

The values most important to me are being humble and recognizing when recognition is due. I believe in acknowledging when something is wrong or when you're not perfect, because none of us are perfect. I value being true-hearted and having a big heart about everything I do. Humility keeps me grounded and helps me connect with my team in an authentic way. These values guide how I lead and how I treat the people I work with every day.

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