Rachel Gelina, MPA

Honors Program Administrative Assistant II
Westfield State University
Westfield, MA 01085

Rachel Gelina, MPA, is a higher education and public administration professional who has been working in the public sector since 2020. She currently serves as the Honors Program Administrative Assistant II at Westfield State University, a role she began in February 2025 after initially joining the university in August 2024 through the Career Center. She earned both her Bachelor’s degree in Economics and Business Management in 2020 and her Master of Public Administration in December 2025 from Westfield State University, graduating with a 4.0 GPA while balancing full-time work and community volunteer commitments. As a first-generation college graduate and the first in her immediate family to earn a master’s degree, she is deeply proud of her academic and professional journey and remains strongly connected to the university, which has played a central role in her personal and career development.

In her current role within the Honors Program, Rachel supports day-to-day program operations, assists students with semester registration, and helps coordinate academic and engagement initiatives for more than 250 Honors students ranging from first-year students to seniors. She is passionate about building strong relationships with students, many of whom are close to her in age, which allows her to serve as a trusted resource for academic guidance, career advice, and personal support. One of her proudest professional accomplishments includes creating a centralized Honors Program email communication system to improve departmental efficiency and enhance student outreach. She has also helped expand student opportunity pipelines by securing partnerships with organizations such as the Boston Red Sox, helping students explore career pathways in sports management and expanding experiential learning opportunities across Massachusetts.

Rachel is committed to public service, student success, and community engagement. Her professional experience spans municipal government, career services, and higher education administration, where she has developed expertise in strategic communication, program management, and workforce development. She is driven by a belief in the power of education, mentorship, and collaboration to create meaningful opportunities for students and communities. Living in Westfield, Massachusetts, she takes pride in serving at an institution that has been a significant part of her life, and she is dedicated to continuing to support student achievement, professional readiness, and innovative program development within higher education.

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• Westfield State University - MPA, Criminal Justice/Law Enforcement Administration
• Westfield State University - BA, Economics

• Two Mass Championships in Collegiate Lacrosse
• Phi Sigma Pi Honor Society
• Deans List
• Omicron Delta Epsilon

• Walk to End Alzheimer's
• The Stanley Park of Westfield
• WESTERN MASS WHEELERS
• Westfield State University
• Junior Achievement of Western MA

Q

What do you attribute your success to?

I attribute my success to a few different things. My colleagues - I can't be where I am without them. I'm a team player, so I really do use that support that I have around me. I also have to thank my partner. Through the entire time, he was there to support me, whether it be financially or emotionally, mentally, all of it. He made sure that it wasn't a feeling of defeat, it was a feeling of 'the next one, just look forward to the next one.' So that was kind of keeping the mindset going. Another thing I would say is using outlets. Running was a big outlet that I used, and going to the gym helped immensely with that stress and anxiety of not having that future set. I also went to a TEDx talk last semester, and one individual had a great quote that has ever since stuck with me: 'What goodness do you see today?' Going into every day seeing the good rather than going in negatively, staying as positive as possible, and then just seeking the beauty in every day. That individual was talking about going to the world of beauty once a day and asking what did you find that was beautiful, what resonated with you to stay positive. That's been a big thing to keep me ahead of the game with the positivity aspect.

Q

What’s the best career advice you’ve ever received?

The best advice I've received is that if you're given an opportunity, take it and see where it goes. A lot of the different opportunities that I have on my plate right now, between working full-time and all the organizations that I'm involved with, especially the Walk to End Alzheimer's Pioneer Valley, came from taking opportunities and going with them, taking them to the level that I want to take them to. My goal in life is to just always be involved and always have the resources for those around me that may need it. Other than making sure that you're taking all these opportunities and making the most out of them, I also live by this: always go into every day doing your best and seek the good.

Q

What advice would you give to young women entering your industry?

I would say to women everywhere that the first opportunity may not be the only opportunity. You gotta keep your mind open. Don't be so close-minded to anything that comes your way, and just accept what fate is kind of bringing to you. My biggest advice, though, would be to enjoy life. The little things are just as big as the big things, and you have to seek the good. You have to be able to put aside those negative thoughts, put aside the negativity that you may feel on a day-to-day, so that you can just make the most out of who you are and what you do. If you're at a roadblock, just keep going, because everybody is facing things. It may be the same thing that you're going through, may be totally different, but knowing that other people around you are probably also in those shoes, it's a battle you gotta fight together. Find your support system, find who is willing to go above and beyond to make sure that you are, in fact, continuing life going forward, moving forward. Having a supportive group is huge. I'm in a group on Facebook, a woman supporting women group, and we just kind of see what everybody's interests are and how we can get more involved within our communities. So join groups, get out there, get involved. Find your tribe and get involved.

Q

What are the biggest challenges or opportunities in your field right now?

The biggest challenge, I think across all, is just the job market, having the support for students has been difficult, and letting them know that by the time you graduate, there will be something, but not at certainty of it. Within the industry, I don't foresee much because I just started in this role with the honors students. I think maybe the stress and the struggle for my students, and trying to find ways for them to navigate rather than them floundering, so looking into different tools that may be beneficial for them to keep them on track to keep that GPA in the range that it needs to be in. They're undergrads, they have at least 5 classes, so they're juggling a lot. Advocating for them is something that I take pride in, so giving them opportunities to relax, enjoy their days, take the stress off of all the homework, or the exams, or the papers that they have to write, and letting them have a space to feel as though their stress is understood.

Q

What values are most important to you in your work and personal life?

Loyalty and understanding are two big values for me. I've always remained loyal, and I want people to see that I've given a lot. Obviously not working in a toxic environment is huge, and we've all been there. I'm sure everybody has faced some sort of difficulty in their workplace, but here at Westfield, it's been just like a breath of fresh air. You walk in, everybody's welcoming. Everybody's just been so accepting of a new person in this position, getting acclimated. They're understanding that it takes time. So having that ability to make mistakes and it not be like a make or break is really important to have that structure of support. That's exactly what I get here. Having that supportive, understanding, and loyal environment is something that I hold true, even at home. My mom just recently got diagnosed with early onset Alzheimer's, so that's been a big part of the past year and a half, trying to understand her new normal, because it's definitely not the same as what it was when I was growing up. Having that support and understanding and loyalty at home is just as important as it is at work.

Locations

Westfield State University

Westfield, MA 01085

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