Her Story
About Rachelle
Certified in administrative excellence and office management, with over 16 years of executive administrative and small business support experience. Directly serving C-suite for over 10 years, mastering interpersonal communication, workflow optimization, strengthening internal frameworks, and contributing to operational efficiency. Passionate and motivated to serve meaningful initiatives within NPO, Wellness, and Public-Private engagements.
Her Interview
Ten minutes with Rachelle
01What do you attribute your success to?
While I'm still striving for the success I desire, I attribute my career expertise to support and determination. I often struggled to balance the demands of trauma recovery, and the innate challenges of a large family life, with the energy required to achieve and maintain administrative excellence. I consciously chose to internalize feedback and invest my time and focus in courses, projects, and mentorships that supported my development. The feedback and knowledge I've acquired have sharpened my focus, enhanced my consistency, and transformed my capability in ways that have afforded me wonderful opportunities with inspiring leadership and empowering teams. I'm thankful to serve far more people and align with minds who share my passion for meaningful initiatives.
02What’s the best career advice you’ve ever received?
The best career advice I’ve ever received was to act in authenticity, transparency, and stay present with those I serve. The health of your team and environment are your greatest assets.
03What advice would you give to young women entering your industry?
I think it's really important to remind other women, especially in service-based work, to understand their value doesn't lie in how many hats they wear, what they produce, nor how much they earn. Your value lies in the joy you've experienced along your journey and sharing that joy with as many people as you can.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenge in my field right now is remaining flexible with AI integration and workflow automation - changes in PjM and CRM software integrations can enhance our work and our collaborative abilities, but I see many admin pros become frustrated with new applications or the new design of interfaces they've grown accustomed to. I'm grateful I've gained very diverse experience where I could study, experiment, and identify the value in the many developing tools available now.
05What values are most important to you in your work and personal life?
Integrity, empathy, and community are the most important values in my life. I strive to lead interactions with understanding, compassion, and staying grounded in my commitments.
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