Her Story
About Rakal
If I had to describe who I am today, I would say I’m a leader, a mother, a wife, and someone who genuinely loves people. I’m passionate about service, developing others, and showing up fully for the people and opportunities that matter to me.
But I didn’t arrive here through a perfectly straight path.
I grew up as one of six children, and my mom was a single mother who worked incredibly hard to provide for all of us. She did the very best she could, and more importantly, she instilled principles in us that I carry with me today—work ethic, responsibility, character, and the belief that we could create a successful future for ourselves.
I started working at a very young age, and I think that early experience shaped my perspective on work and responsibility. I learned that if you want something, you have to be willing to work for it, and sometimes you have to create your own opportunities.
My journey has taken me through several different seasons. I briefly served in the military, and after I was injured, I had to figure out what the next chapter of my life would look like. I didn’t let that experience define what I could or couldn’t become. I kept moving forward, completed my education, and earned my bachelor’s degree from Belhaven University.
Eventually, my career led me into banking, and today I have the privilege of serving as a Regional Retail Sales Manager. I lead teams across multiple branches, but I don’t look at my role simply as managing a business. I see it as an opportunity to develop people, create opportunities, build confidence, and help others recognize what they’re capable of becoming.
That is one of the things I love most about leadership.
I believe people remember how you made them feel. They remember when someone believed in them, challenged them, encouraged them, or gave them an opportunity they weren’t sure they were ready for.
That’s the kind of leader I want to be.
I also believe my definition of success has evolved over time. Success isn’t just a title, a promotion, or a professional accomplishment. I’m a mother, a wife, a daughter, a leader, and a woman who wants to be present for the people who matter most.
I have two children, and being present for them is incredibly important to me. When I’m with my children, I want to actually be with them. I want to be intentional about the moments that matter, just as I want to be intentional about supporting my family and showing up for the people I love.
For me, it’s not about perfectly separating my personal life from my professional life. It’s about integration.
It’s about being fully present and purposeful in the different roles I’ve been blessed to carry.
That same philosophy carries into the way I interact with people professionally. I am wired for hospitality and service. I genuinely enjoy people, and I want people to feel welcomed, valued, encouraged, and cared for when they interact with me.
I try to bring positivity into the spaces I enter—not because every day is perfect, but because I believe we have a choice in what we bring to other people.
I want people to leave an interaction with me feeling better than they did when they arrived.
That’s important to me.
I also don’t want my story to sound like I’ve always had it figured out, because I haven’t.
There have been seasons when I didn’t know exactly what the next step was. There have been transitions, uncertainty, disappointment, excitement, fear, and a lot of different emotions that came with simply trying to move forward.
But I’ve learned something about myself through all of those seasons.
I didn’t quit.
I kept going.
Not because I always knew what was going to happen next. Not because I always felt confident. And not because I had some perfect plan.
Sometimes, I simply took the next step I could see.
Then another one.
And another.
Looking back, I realize that may be one of the most defining parts of my journey. I wasn’t necessarily the person who always had the answers. I was the person who continued to push through the uncertainty and keep moving forward.
And I think there’s something powerful in that.
You don’t have to have your entire life figured out to make progress. You don’t have to know exactly where every transition is going to take you. You just have to be willing to keep going.
That’s a lesson I carry with me in my personal life, my career, and especially in leadership.
If there is one thing I hope another woman takes away from my story, it’s that your beginning does not determine your ending.
You may have obstacles. You may have seasons that don’t look anything like what you planned. You may have moments when you question whether you’re capable of getting to the next level.
But keep going.
Feel the emotions. Learn from the experience. Adjust when you need to. Take the next step.
But don’t quit on yourself.
My mother gave me a foundation. My experiences gave me resilience. My education gave me opportunity. My career has given me a platform to lead and serve others. And my family gives me purpose.
Now, I want to use everything I’ve learned—and everything I am still learning—to make an impact on the people around me.
I want my influence to be measured not simply by the position I hold, but by the people who become more confident, more courageous, and more capable because I was part of their journey.
That’s the woman I am becoming.
And I truly believe the best part of my story is still being written.
Her Interview
Ten minutes with Rakal
01What do you attribute your success to?
I attribute my success to a strong work ethic, resilience, and the values my mom instilled in me from an early age. I’ve learned to embrace opportunities, remain teachable, and keep moving forward even when the path doesn’t look the way I expected. I also believe deeply in people, and I’ve found that when you genuinely care about others and want to see them succeed, success has a way of following.
02What’s the best career advice you’ve ever received?
Do your best and do right by people.” Your title may open a door, but your character is what people remember. I’ve learned that relationships, integrity, and how you make people feel will take you much further than trying to prove how much you know.
03What advice would you give to young women entering your industry?
Be willing to take the opportunity before you feel completely ready. Don’t be afraid to use your voice, ask questions, advocate for yourself, and sit at tables where you may not feel like you belong yet. Be confident, but stay teachable. And most importantly, don’t feel like you have to become someone else to be successful. Lead authentically and let who you are become part of your strength.
04What are the biggest challenges or opportunities in your field right now?
I think one of our greatest opportunities in banking is continuing to balance technology and innovation with the human relationships that are at the heart of our industry. Technology is changing how we serve clients, but it doesn't replace trust, conversation, empathy, and understanding what people truly need. I see tremendous opportunity for leaders who can embrace change while keeping people at the center of the business.
05What values are most important to you in your work and personal life?
Integrity, caring, teamwork, hard work, and service. I try to be intentional about showing up for people—whether that's my family, my team, or a client. I want people to feel valued and supported when they interact with me. For me, success is not just about what I accomplish; it's about how I accomplish it and the impact I have on the people around me.
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