Raquel Ferraz de Campos

Raquel Ferraz de Campos is a Senior Global Planner for Modern Work and Security at Microsoft, where her career spans two decades. She designs end-to-end customer experiences for global products such as Microsoft 365 and Copilot, partnering with marketing, sales, commerce, and engineering teams to create smooth online purchasing journeys. Working remotely from Montverde, Florida, she supports a worldwide team across Australia, Asia, Europe, Latin America, and Brazil, and has earned several Microsoft global awards for innovation, customer experience, and cross-group collaboration.

Born in São Paulo, Brazil, Raquel built her foundation in customer service and operations leadership there before relocating with her family to Dallas, Texas, and later to Florida. She holds an MBA from Simon Fraser University and is a Microsoft Certified Azure AI Fundamentals professional. Fluent in Portuguese and English, she brings cultural intelligence and an empathetic, human-centered approach to everything she does, and she is committed to mentoring leaders navigating global careers and cultural transitions.

Beyond her corporate role, Raquel has turned a lifelong passion for interior design into a business serving high-end builders and international clients in Florida, which can be followed on Instagram under Arvella. She credits her humble beginnings with teaching her perseverance, continuous learning, and the value of sharing knowledge. A champion of authenticity and honesty, she encourages women in technology to cultivate passions beyond their careers, to know their worth, and to prioritize mental health amid industry challenges such as layoffs.