Rebecca Caleb
Rebecca Caleb is a seasoned technology executive at Bank of America, with over 15 years as a full-time employee and 18 years total including prior contracting. She leads Cash Servicing Technology for North America, overseeing all cash transaction operations from ATMs, financial centers, and commercial cash flows. In addition, she directs quality engineering across multiple domains, providing end-to-end technology solutions, forecasting, and exception management. Rebecca has held seven distinct leadership roles at the bank, broadening her expertise in enterprise IT strategy, digital transformation, and operational excellence.
A visionary in banking technology, Rebecca combines her engineering background and a Master’s in Management Information Systems to drive large-scale initiatives in AI, cloud, and emerging technologies. She is recognized for her ability to build and empower high-performing global teams, implement innovative digital strategies, and champion operational efficiency. Beyond her professional achievements, she is an active speaker, mentor, and board advisor, fostering leadership and technical growth across the industry while advocating for diversity, equity, and inclusion.
Passionate about giving back, Rebecca dedicates her time to numerous nonprofit initiatives, including Girls Who Code, Ascend North Texas, and the American Society of Engineers of Indian Origin, where she serves as president. She also promotes financial literacy through Bank of America’s Better Money Habits program and supports mentorship programs for mid-level women leaders aspiring to C-suite roles. Her work has earned her recognition as Community Leader of the Year by PMI Dallas and reflects her lifelong commitment to empowering the next generation of engineers, technologists, and leaders.
• Lean Six Sigma Green Belt (ICGB)
• ITIL
• Leading SAFe
• Certified Professional in Business Agility Foundations
• Enterprise Business Agility Strategist (EBAS)
• Northern Kentucky University - M.S.
• Community Leader of the Year Award from PMI Dallas
• American Society of Engineers (President)
• Ascend Pan-Asian Leadership
• PMI Dallas
• Bank of America
• Girls Who Code
• NAAAP-DFW
• WITI (Women in Technology International)
• NAAAP (National Association of Asian American Professionals)
• Leadership, Education, Advocacy & Development (LEAD) for Women
What do you attribute your success to?
I attribute my success first to my faith. As a woman of faith, I believe God guides my steps and provides direction when I need it most. Whenever I seek clarity or guidance, I turn to my faith as the foundation for my decisions.
I’m also grateful for the strong support of my family, especially my spouse, who understands the demands of my industry and has always encouraged my growth. In addition, the women leaders I worked with early in my career served as inspiring role models and gave me valuable opportunities and exposure. Their influence motivates me to give back by creating programs and opportunities for others to grow.
What’s the best career advice you’ve ever received?
The best career advice I’ve received came from a mentor who encouraged me to showcase my work publicly. She emphasized the importance of sharing accomplishments and making contributions visible, because visibility often attracts interest and creates new opportunities. That advice has helped me recognize the value of confidently highlighting my work and its impact.
What advice would you give to young women entering your industry?
My advice to young women entering the industry is to stay curious, keep learning, and remain open to change—especially as technologies like AI continue to evolve rapidly. Approach new developments with curiosity and a willingness to grow.
I also encourage exploring different roles and taking calculated risks. Gaining diverse experiences over time can strengthen your skills and help you build a more dynamic and rewarding career.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in the field today is the rapid pace of technological change, particularly with the rise of AI, which requires continuous learning and adaptability.
At the same time, there are strong opportunities to expand women’s leadership, support STEM outreach for youth, promote financial literacy, and develop alternative career pathways that increase economic mobility.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life center on giving back and helping others reach their potential. I believe we are all blessed in many ways, and it’s important to use our opportunities to guide, coach, and support others in their growth.
If I had to describe what defines my personal brand, it would be my commitment to technology, empowering women, and supporting underprivileged communities. I’m passionate about creating opportunities—especially through partnerships and programs that provide training, mentorship, and career pathways for individuals who may not have had access to traditional routes to success.
Locations
Bank of America
Plano, TX 75078