Rebecca Ferris, Office Manager on Influential Women

Influential Woman · Construction

Rebecca Ferris

Office Manager, Groundworks

Livonia, MI

Certifications · Degrees · Memberships

Degree Bachelor's degree in Psychology Degree MBA in Project Management (in progress Degree One class remaining) from American Public University System Cert CAPM (Certified Associate in Project Management)

Her Story

About Rebecca

I've been working in my field for about a year now, serving as an office manager in the construction industry at Groundworks. My main area of expertise is project management, which I developed over several years working in higher education. I started in an entry-level position and worked my way up to associate director of admissions, then made a lateral upward move to senior project manager before transitioning to my current role. In my day-to-day work, I'm responsible for all the accounting pieces in our branch - a lot of reporting, spreadsheets, and math - while also making sure our customers have a good experience. It's almost like two sides of my brain working at once, balancing the financials with building that customer experience. I'm incredibly proud that I'm just one class away from completing my MBA in project management from American Public University System, which is something I've wanted for a really long time and haven't shared with many people yet. I also earned my CAPM certification from the Project Management Institute. My journey hasn't been traditional - I was a single mom who had my son very young, and I went back to get my bachelor's degree in psychology while raising him, finishing when he was around 3 or 4. I wanted him to see that work ethic, and now as an adult, I think he understands the effort I put in to provide for him.

Her Interview

Ten minutes with Rebecca

01What do you attribute your success to?

I've had really good support from my family, but honestly, a lot of it comes from wanting to prove everyone wrong when you have a kid young. I have this drive - I just want to do well and get to a point where I don't struggle, where maybe I can travel a little bit more and have a more comfortable life. I've always wanted more and wanted to be independent. I don't want to rely on anybody. I've seen people that just can't get through life by themselves, and I want to be independent. I don't want to have to ask for help or say I can't pay this or I can't do that. I think I've gotten to a point where I can financially support myself, but I want to do even better than that. It's just a drive to be able to be independent, I guess.

02What’s the best career advice you’ve ever received?

Take a deep breath. Respond to problems rather than react to them. Sometimes the reaction can be based off emotion alone, and being a woman, if you're emotional, it's not a good look - you don't get to advance, I feel like you're held back a lot, and I've experienced that. So that feedback has helped me take a pause at times, just to consider situations. It helps me a lot with problem solving and just kind of removes some of those emotions. It's respond versus reaction. It's something that I've coached other people on, too. Anyone that's worked with me, if I see that happening, I tell them to make sure they're looking at the situation as a whole and not just reacting through their emotions. I think when you're in a male-dominant industry and being asked over and over if you're PMSing, it gets annoying, so you really have to keep your emotions in check.

03What advice would you give to young women entering your industry?

I would say don't be too sensitive. It's rough - there's a lot of colorful language, there's a lot of different people, and so just being open-minded and being tough and strong, and believing in yourself. Have a voice - speak up. That was something that I encouraged another person in a position to do. I was training her, and she was just getting walked all over by her boss and other people in her branch, and I was like, no, this is not how you do this job. You have to speak up and say no to people, or else you'll be doing all of their jobs. So just having that voice and not being afraid to have that voice.

04What are the biggest challenges or opportunities in your field right now?

Groundworks, the company I work for, has a lot of opportunities. There's training programs for upper management, they're continuing to open branches all over the country, so I could go help open a new branch if I wanted to. I want to relocate, I'm open to that, and so that opens some doors to go work someplace else. In just the construction industry, from what I've seen looking at LinkedIn and different positions that I would be qualified for, I could get into project management. What holds me back from applying is just not knowing necessarily all the steps to build a house. But I do really enjoy the company I work for - Groundworks is a great company. There's a lot of benefits, great bonus structures. I'm just kind of looking for more stuff that I can challenge myself with in my current role. I know that they're opening a branch in Palm Beach, Florida, and living in Michigan right now, Palm Beach, Florida sounds really great.

05What values are most important to you in your work and personal life?

Loyalty is really important to me, especially in work. I think it's easy to get caught up in drama and gossip, and if you're loyal to the person that you're serving, if you're loyal to the company that you're with, you can kind of compartmentalize that stuff and see what's important, what's real, and then continue to work hard. You can get really brought down really easily with gossip and negative stuff. I'm very loyal - I'm loyal to whoever I work for. I could dislike the person, I'm still going to defend them and be loyal until I'm not there anymore, or they aren't. I think honesty goes along with that, and transparency. I learned that I'll admit to my mistakes up front, and I find that it's easier to go to your boss and say, hey, I messed this up, and figure out a solution, than to just wait for them to find out that you messed something up. So I probably tell on myself a whole lot. And then just kindness. I think it goes a long way if you can be kind. That doesn't mean being a pushover or a yes man or just folding over for everyone and every request, but I think if you see a need, or somebody needs something, and you can tell that it's just out of their wheelhouse, or they don't know how to do something, just stepping in and taking the time to teach them or assist - that goes a long way with somebody.

Join Influential Women and start making an impact. Register now.