Rebecca Blacketer York
Rebecca York is a seasoned product and customer solutions professional currently serving as a Product Expert at LinenMaster, LLC, where she supports industrial laundries through innovative software solutions. With more than 17 years at LinenMaster, Rebecca has developed deep institutional knowledge and a strong reputation for delivering reliable, customer-focused results. She is known for her collaborative approach and passion for helping both clients and teams succeed in fast-paced, evolving environments. Rebecca’s career progression reflects a strong technical foundation and steady leadership growth. She began as a Help Desk Analyst and advanced to Help Desk Manager, overseeing support operations, mentoring team members, and driving process improvements before transitioning into her current product-focused role. Her expertise spans project management, SQL, customer service, and system support, enabling her to bridge the gap between technical functionality and real-world customer needs. She holds a Bachelor of Science in Computer Information Systems from Southern Oregon University and brings a thoughtful, solutions-oriented mindset to every engagement. Based in New Hampshire, Rebecca continues to play a key role in supporting LinenMaster’s expanding client base, contributing to product excellence, customer satisfaction, and long-term organizational growth.
• Southern Oregon University
• Great Bay Charter School
• Exeter High School Girls Hockey Boosters
What do you attribute your success to?
I attribute my success to a strong desire to provide for my family while still pursuing my own growth and sense of accomplishment. I’m motivated by knowing that at the end of each day, I’ve made meaningful progress and achieved personal and professional goals. While being a working mom is challenging, it’s also deeply rewarding, and I’m proud that I’ve continued to grow and invest in myself alongside my family.
What advice would you give to young women entering your industry?
I would encourage young women to never let other people’s agendas dim their shine. Stay true to who you are, lead with confidence, and don’t compromise your authenticity to fit someone else’s expectations. Your individuality and voice are strengths—protect them and let them guide your career.
What values are most important to you in your work and personal life?
The values most important to me are family, connection, and giving back. I cherish spending quality time with my family, traveling, and expressing creativity through crafts, while staying actively involved in volunteering within my local community. I also value supporting and celebrating life’s journeys, especially as I look forward to exploring the world alongside my son as he serves with the United States Air Force.