Reina Dorvilier
Reina Dorvilier is a dedicated and compassionate Senior Claims Manager at Resilience, bringing extensive experience and expertise in risk management and insurance claims. With a Bachelor of Science in Management from Philadelphia University, Reina has developed strong analytical, organizational, and communication skills that have enabled her to effectively manage complex claims portfolios and foster positive relationships with clients, brokers, and colleagues. Her professional journey demonstrates a commitment to excellence and a proactive approach to solving challenges in the insurance industry.
Before joining Resilience, Reina held several senior roles, including Senior Claims Manager at Corvus Insurance and Claims Manager for Cyber and Executive Risk at Beazley. In these positions, she was responsible for evaluating and managing claims from notification to closure, developing claims strategies, reviewing portfolios, and providing critical input to underwriters. Her extensive experience in cyber and executive risk has positioned her as a trusted advisor in navigating the evolving landscape of risk management.
Beyond her professional accomplishments, Reina is passionate about giving back to the community. She has volunteered with St. Christopher's Hospital and The Salvation Army Kroc Center of Philadelphia, mentoring youth and supporting children undergoing treatment for serious illnesses. Known for her empathy, dedication, and strategic insight, Reina continues to make a meaningful impact in both her professional field and the communities she serves.
• Adjuster All-Lines (DHS)
• Public/Independent Adjuster License
• Philadelphia University - BS
What do you attribute your success to?
I attribute my success to a combination of hard work, persistence, and a genuine passion for what I do. Growing up, I never imagined I would build a career in cyber insurance. I started at the junior level in claims and gradually worked my way up to a management role, overseeing a team and handling complex claims. I truly love my field—it’s both rewarding and dynamic. Helping people navigate challenging situations is incredibly fulfilling, and the fast-paced nature of cyber claims keeps me engaged and constantly learning.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to take it day by day. Focusing on each step as it comes allows me to stay present, manage challenges effectively, and make steady progress toward my long-term goals.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to believe in themselves—anything is possible if you put your mind to it. Stay confident, be persistent, and don’t be afraid to take on challenges. Your determination and focus can open doors you never imagined.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are family, curiosity, and personal growth. I am dedicated to my husband and our two boys, and I also make time to pursue my passions, including reading and collecting perfumes. Balancing these aspects of life keeps me grounded and motivated.
Locations
Resilience
Dover, DE 19904