Influential Woman · Health Care Customer Service
Ren Clark
Intake Specialist, --
Kingsport, TN
Her Story
About Ren
Renee Clark serves as an Intake Specialist in patient experience at a healthcare facility, a role she transitioned into after working as a coordinator. She brings more than 25 years of customer service experience to her position, where she greets patients, identifies needs in real time, and works to resolve issues ranging from service complaints to resource support for the local homeless population. Clark is completing her final semester toward a degree in criminal justice and maintains membership in her school's Honor Society. She is also a certified Court Appointed Special Advocate (CASA), through which she supports children in the court system and aspires to apply her skills in juvenile case management. Clark attributes her professional success to a lifetime of learning from diverse experiences and people, remaining authentic, and drawing on her personal values of honesty, sincerity, spirituality, and prioritizing God, family, and work.
Her Interview
Ten minutes with Ren
01What do you attribute your success to?
Experience and life experience. Taking all the pieces from where I've been in my life, the people I've met. You take the good pieces from everywhere you've been and you put it all together. Being a sponge my whole life and learning something from every place and every person.
02What’s the best career advice you’ve ever received?
Be your true authentic self. Don't put on airs. Watching a manager come out and work beside the team barefoot showed authenticity and that being true to yourself takes you miles in your career. Don't forget where you came from.
03What are the biggest challenges or opportunities in your field right now?
Not having my degree was an obstacle. I did things backwards by raising children first. But now getting education along with experience, and I'm stronger for it. God has a plan and it all happened the way it should have.
04What values are most important to you in your work and personal life?
Being honest and sincere. Being spiritual and loving the Lord. Putting God first, then family, then work. Staying true to yourself and authentic. Family and prayer.
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