Rena Tilley

Rena Tilley is a dedicated workforce development professional serving as Skill Up Coordinator at Greater Kansas City LINC in Kansas City, Missouri. In her role, she supports individuals receiving TANF and SNAP benefits as they work toward greater stability and independence. Her responsibilities include coordinating assessments and enrollments, connecting participants with training and employment opportunities, maintaining client records, conducting outreach, and collaborating with case managers and community partners to help clients achieve their career and personal goals. Before becoming a Skill Up Coordinator, Rena built a diverse background in customer service, administration, operations, and community support. Her previous experience includes serving as a Senior Operations Administrator and Package Handler with FedEx, where she handled quality assurance, customer service, package processing, and operational records. She also worked with the Internal Revenue Service as a Tax Eliminator, providing taxpayer assistance and performing data and account-related functions. Earlier in her career, she served as a Lead Custodian with Raytown School District, where she supervised staff, coordinated maintenance needs, trained employees, and addressed workplace concerns. Rena's commitment to helping others extends beyond her professional responsibilities. She has volunteered as a basketball coach at Raytown Recreation for approximately 9 years, using the experience to mentor and encourage young people. Her career and community involvement reflect her values of perseverance, service, communication, and personal growth. With an educational background in accounting and finance and a continued interest in education and human services, Rena brings a practical, compassionate approach to workforce development and community support.