Her Story
About Renisha
Renisha Ross is a dedicated case manager with Wake County Health and Human Services, bringing 25 years of experience to the field of health and human services. Throughout her career, she has served in a variety of impactful roles, including work at Youth Villages and Pinnacle Family Services, where she delivered family-centered and intensive in-home therapy, as well as time spent at a treatment facility and three years with the North Carolina Department of Public Safety within juvenile detention. She holds a Bachelor of Arts in Psychology from Fayetteville State University and has pursued additional degrees through Walden University and Northcentral University, including graduate study in Human and Social Services with a focus on Nonprofit Administration and coursework in Marriage and Family Therapy and Counseling.
Ross is currently completing her marriage and family therapy certification, needing only one remaining course and a period of supervision to finish, and she already holds credentials in child psychology and behavior therapy. Looking ahead, she intends to pursue a doctorate in marriage and family therapy to further deepen her expertise. She is an active member of several professional and community organizations, including the National Leadership Society (NSLS), the NAACP, and Who's Who, reflecting her ongoing commitment to leadership and service.
Family has been the foundation of Ross's journey, and she credits her mother and grandmother with instilling the values of education and perseverance that shaped her path — she takes pride in being only the second member of her family to attend college. Guided by principles of integrity, honesty, accountability, and continuous growth, she remains passionate about helping individuals and families navigate difficult circumstances. Looking to the future, Ross hopes to give back in a lasting way by establishing a nonprofit homeless transition center in Raleigh, along with community centers in Savannah, Georgia, and her hometown, to support children and families in need.
Her Interview
Ten minutes with Renisha
01What do you attribute your success to?
I attribute my success to my family, especially my mother and grandmother, who instilled in me the values of education and hard work. I am proud to be the second person in my family to attend college, and their influence continues to guide the way I approach both my career and my life.
02What’s the best career advice you’ve ever received?
The best advice I've received is that if you're doing something you love, it will never feel like work. I've stayed committed to the human services field because I genuinely love helping people and being part of positive change in their lives.
03What advice would you give to young women entering your industry?
My advice to young women entering this field is to fight for what you believe in. Don't let anyone tell you that you can't succeed — believe in your ability to make an impact and pursue it with determination.
04What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field is consistency. There is a great deal of policy involved in this work, and because policies change frequently, it can be difficult to keep up and maintain steady practices.
05What values are most important to you in your work and personal life?
Integrity, honesty, and openness are core values I hold in both my work and personal life. I also place great importance on accountability, consistency, and committing to lifelong learning.
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