Renota Wade, BSBA, CPCO
Renota Wade, BSBA, CPCO, is an accomplished revenue cycle management professional with over 23 years of experience optimizing financial operations across multi-site healthcare systems. Known for her expertise in payer relations, compliance management, and process improvement, she has consistently driven operational efficiency and improved claim resolution rates. Throughout her career, Renota has built a reputation for her analytical mindset, leadership acumen, and commitment to ensuring financial accuracy within complex healthcare environments.
Currently serving as a Revenue Cycle Manager at Beloved Community Family Wellness Center, Renota leads initiatives to streamline operations, reduce accounts receivable, and enhance patient satisfaction. Her previous tenure at Northwestern Medicine Hospital saw her successfully leading a team of over 20 professionals, implementing workflow improvements, and significantly reducing recurring claim denials through targeted corrective actions. As a Certified Professional Compliance Officer (CPCO), she combines her technical expertise with a profound understanding of healthcare systems and payer dynamics.
In addition to her professional achievements, Renota is pursuing her Master of Business Administration with a focus on Entrepreneurship at Colorado Technical University, where she is also a member of the Delta Mu Delta International Honor Society in Business and the National Society of Leadership and Success. Passionate about mentorship and continuous improvement, she dedicates her time to developing future healthcare leaders and advancing innovative solutions in revenue cycle management. Outside of her professional pursuits, Renota enjoys reading, crafting, and exploring mindfulness practices through her nonprofit organization, TOUCH, which focuses on helping individuals heal and grow through trauma-informed support.
• CPCO
• Colorado Technical University - BSBA
• Foundation of Leadership Certificate
• Member - Delta Mu Delta International Honors Society for Business
• College of Business and Management
• SCCE
• HCCA
• AAPC
What do you attribute your success to?
I attribute my success to a combination of hard work, perseverance, and the support of those around me. From the very beginning, I set clear goals and put in the effort to achieve them, even when faced with challenges. Surrounding myself with supportive friends, mentors, and colleagues has been invaluable, as their encouragement and guidance have helped me stay focused and motivated. Additionally, maintaining a growth mindset has enabled me to learn from failures and adapt to new situations, ensuring that I continue to move forward. Ultimately, it's this blend of personal dedication and external support that has propelled me toward my achievements.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received was to embrace failure as a stepping stone to success. Early in my career, I was afraid to take risks because I wanted to avoid mistakes, but a mentor encouraged me to view failures as valuable learning opportunities. This perspective shift allowed me to take on new challenges with confidence, knowing that even setbacks could lead to growth and improvement. It taught me resilience and the importance of adaptability, reminding me that every misstep is a chance to refine my skills and approach. This advice has been instrumental in shaping my career and has inspired me to support others in their journeys as well.
What advice would you give to young women entering your industry?
Entering the industry as a young woman can be both exciting and challenging. My advice would be to embrace your unique perspective and voice. Build a strong network of mentors and peers who can offer support and guidance throughout your journey. Don't be afraid to ask questions and seek feedback, as this will help you grow and improve. Stay confident in your abilities, but also remain open to learning and adapting. Remember that setbacks are part of the journey; use them as opportunities to develop resilience. Most importantly, stay true to your values and passions; these will guide you in making decisions and carving out your own path in the industry.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges in my field currently include the rapid evolution of technology and the increasing demand for innovation. Keeping up with the latest tools and trends can be daunting, as it requires continuous learning and adaptability. Additionally, there is a growing need for sustainable practices, which poses both a challenge and an opportunity for businesses to differentiate themselves. On the other hand, the shift towards remote work and the digital transformation of industries has opened up new avenues for collaboration and creativity. Embracing these changes can lead to improved efficiency and the potential for groundbreaking solutions that address contemporary issues. Overall, navigating these challenges while seizing opportunities will be crucial for success in the current landscape.
What values are most important to you in your work and personal life?
In both my work and personal life, integrity stands out as a core value, guiding my decisions and interactions with others. I believe that honesty and transparency create an environment of trust, whether in a team project or a personal relationship. Alongside integrity, compassion plays a significant role; I strive to approach others with empathy and understanding, recognizing the importance of supporting one another through challenges. Additionally, I value continuous growth and learning, as I see every experience as an opportunity to expand my knowledge and skills. Balancing these values helps me foster meaningful connections while striving for personal and professional excellence.