Reya Quintos

I attribute my success to the life that I had back in Mexico and the foundation my father gave me. I come from a very, very low-income family, and I mainly grew up with my father. My father had a very, very sad background history, and when he had me, his belief was that he wanted to give me a better life than he had. He was always very straightforward and direct about what life is, and what I should be doing to have a better life. He gave me the example that I always follow when it comes to success, and he gave me the foundation that I needed. Coming from a very poor environment, and coming from a resilient father who taught me to never give up, and who taught me how to be independent, has helped me a lot, and was exactly the foundation that helped me be where I am.

The best career advice that I received has been never give up, and there is no mistake that cannot be fixed. We fail, grow, and learn, so never give up. There is no mistake that cannot be fixed.

I would say never take anything personal. Deal with clients, no matter how scared you are. There is nothing that is impossible. You can always achieve anything, educating your mind. When it comes to recruiting, it's very challenging, right? You deal a lot with a lot of people, different backgrounds, different mindsets, but at the end of the day, we are all people. And when it comes to staffing, the way I see it is, it's more people just like you and me, right, who are looking for a career, people who are trying to succeed, and people who are asking for help, just like I did. I also tell people, be kind, be open yet, do not take anything personal, and it doesn't matter how many mistakes I make, there are no mistakes that cannot be fixed, so never be as scared of making those mistakes, because by making those mistakes, that's how you're going to learn and grow.

I think one of the biggest challenges is creating that trust with candidates. I think when it comes to recruiting, it's not just trying to find a job, replace a person. I think you have to make a connection, get to know your candidates, that way you actually know what are their needs, and how can you impact their lives by helping them find the perfect match. Not just a job, but a career that is going to match their needs. Sometimes it's hard when it comes to recruiting to find that person and try to build that trust and confidence with them. I always tell my candidates, right, I'm not your boss, I'm not your mom, I'm here to help you out, but for me to help you we need to be honest, we need to be clear, we need to be kind to each other. If something that you don't like, if it's a role that might not seem like the best fit, talk to me and say exactly how can I help you. So I think building that trust and that connection with candidates is one of the biggest issues. You can find a job candidate, right, that might seem to your liking, that might be a good role for the person, but it might not, right? And the only way for you to find out is if you have the trust from the candidate to come and talk to you and tell you, hey, this is not the role for me. I think when it comes to staffing, I'm from an agency for the past 4 years, and when you're just part of the agency, sometimes one of the challenges is people will not get back to you, or they're not performing well, or they're leaving, you know, like, the first week. So, I feel like to prevent that, you have to make a connection, which is to build that trust for them to come and talk to you about what's happening, and that's one of the biggest, biggest challenges.

I think accountability and honesty are two things that are very important when it comes to creating connections and working with other people. I think for every mistake that you make, that will help you to grow, but for us to be able to grow, you have to have the ability to own those mistakes, right? And also, when you're working along with other people, and also with yourself, you have to be honest. I think clear is kind, so honesty and accountability are two very big values that I think I'm very strong with at work and outside of work.