Rita Chappelle, Chief, External & Congressional Affairs, Outreach and Media on Influential Women
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Influential Woman · Communications and Public Affairs

Rita Chappelle

Chief, External & Congressional Affairs, Outreach and Media, U.S. Department of Veterans Affairs

Townsend, DE 19734

7Awards received

Certifications · Degrees · Memberships

Degree Oberlin College - BA, Psych

Her Story

About Rita

Rita Chappelle is a seasoned communications and public affairs executive whose career reflects both an unconventional path and a deep commitment to public service. She originally planned to pursue medicine and become a neurosurgeon, but changed direction after returning home to care for her mother following college. Her entry into media came unexpectedly when she joined This Week with David Brinkley and World News, becoming one of the first African American professionals to work on those programs. Early in her career, she was mentored by leading broadcast journalists including David Brinkley, Sam Donaldson, Peggy Whedon, and Max Robinson, who trained her in investigative reporting and storytelling. She went on to build a strong journalism foundation at The Washington Post, as well as through roles with the Detroit Free Press, a Gannett newspaper in Pittsburgh, and a weekend sports radio talk show.

Her career expanded into high-profile government communications and investigative media production. While working in Washington, D.C., she balanced journalism with public service communications under Mayor Marion Barry’s administration, where she gained firsthand experience in crisis communications during politically sensitive events. She was later recruited by America’s Most Wanted as an associate producer after an executive producer read her reporting. There, she developed case files for cold cases, including one that became a benchmark model for the production team. Over the course of her tenure from the early 1990s through the early 2000s, she worked on numerous cases and is credited with successfully resolving all assigned investigations, earning a strong reputation for precision, persistence, and analytical skill.

Rita later transitioned into federal leadership roles, continuing to break barriers in communications. At the U.S. Food and Drug Administration, she became the first African American to lead communications for the Center for Drugs at the national level, overseeing public affairs operations across the country and internationally. In this role, she directed communications for major drug approvals, safety alerts, and high-profile recalls, including pediatric medication dosing concerns, smoking cessation therapies, and other significant public health issues. She subsequently served as Regional Communications Director for the U.S. Small Business Administration’s Region 2, covering New York, New Jersey, Puerto Rico, and the U.S. Virgin Islands. Today, she serves as Chief of External & Congressional Affairs, Outreach and Media for the U.S. Department of Veterans Affairs, where she helps Veterans navigate complex systems to access benefits and care, while leading strategic communications that support more than 77,000 Veterans and the broader mission of public service.

Her Interview

Ten minutes with Rita

01What do you attribute your success to?

I attribute my success to resilience, adaptability, and a lifelong commitment to service and clear communication. I originally planned to become a neurosurgeon, but when my mother became ill, I returned home and redirected my path into media and public service, beginning at ABC where I became one of the first African Americans to work alongside David Brinkley and on World News, learning investigative journalism from some of the industry’s best. That foundation led me to The Washington Post, broadcast radio, and America’s Most Wanted, where my investigative casework became a benchmark after I successfully developed and resolved assigned cold cases. I later combined my scientific background with communications leadership at the FDA, where I translated complex medical information for the public and became one of the first African Americans to lead national-level communications for a therapeutics office overseeing major drug approvals and safety actions. Today, I continue that mission of service at the U.S. Department of Veterans Affairs, where I help ensure veterans can access the care and benefits they deserve.

02What values are most important to you in your work and personal life?

What I love most about all that I'm involved in is just helping people. Even at the VA, sometimes I can't get my work done because veterans are coming in asking for help. I think that's just a part of my journey and my gift - being able to uplift and help people, especially people who may not have had as many advantages as myself or others, or don't understand how things work, or they're confused, or don't have anyone to assist them. For veterans who served the country honorably and came home with physical, mental, or emotional wounds, they're just overwhelmed by the process and paperwork at the VA. Some have been denied so many times they give up - veterans have a saying, 'deny, deny, then you die.' It was sort of a mission to change that attitude by stepping in wherever possible to try to help them. If it's a matter of filling out the paperwork or writing something for them, I would do that to get their just compensation. I think they're often made to fight too hard. My future is about bringing up someone else with a similar passion so they're able to be of assistance and a resource when I leave the government, and probably spending time doing evangelism or missionary work and working with veteran organizations like the Military Basketball Association that are doing good work to save the lives of the nation's heroes.

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