Rose Miller
Full service, professional home organizing company, Rose Knows Where It Goes
Doylestown, PA
Her Story
About Rose
After 14 years, I truly still love what I do. My favorite title is Mom, and I would always say life is the masterpiece, it's not the stuff. I really value being present and the people, not the things. I love just helping people - I have the honor of people letting me into their home, and I value that a lot. It's not just my stuff, it's not my stuff - there's so many stories behind this stuff, how we got here. It's never just our stuff, it's our kids' stuff, our parents' stuff. I help people create sustainable solutions based on learning style and lifestyle. The biggest issue and the most sustainability is in the edit, the decluttering, the letting go. That's where the sustainability begins with order. The answer's always less when you're overwhelmed. We're in a consumption society - you collect in your 20s, bigger house, more stuff, and then you turn into your 50s and you spend the rest of your life getting rid of it. My clients all call it Rosisms, and that I'm stuck in their head now for the rest of their life.
Her Interview
Ten minutes with Rose
01What do you attribute your success to?
I really individualize my approach based on learning style and lifestyle. My degree is in teaching, so I really pinpoint the learning style of a person, the lifestyle of a person. It's about helping people create sustainable solutions, not just making pretty pantries. The biggest sustainability is in the edit, the decluttering, the letting go - that's where it begins with order. I surround myself with people that inspire me and challenge me. My friend Candace Yeager challenged me to start doing presentations and charging for it, even though I was afraid to get up in front of a crowd. She said I'm literally in front of billions of people when I do a TV segment. So I took her on, I took it on. You really want to surround yourself with someone that would inspire you, that would challenge you. I was always a great mentee. Nobody should be ageist, we have something to learn from everybody. You can learn so much from younger people.
02What’s the best career advice you’ve ever received?
Know your worth, never negotiate your rate & own that your time and expertise is priceless
03What advice would you give to young women entering your industry?
Make sure you really like it. It's not about just making pretty pantries, it's really honing in on the client. It's also not getting up and being tenacious. Know who your target market is, your strategic partners. Really look at if you're really into this - it's not a small job. You could be organizing a kitchen, basement or garage, trust me you're going to come into undesirable elements. It is never just about making things pretty and Pinterest perfect.. Really research - I think when people first start, they say oh, I'm going to charge $25 an hour, but really look up what your local area is charging. In my opinion, even if you're just starting out, you should be $60+ an hour. And or package yourself. If you're going to start out in your business, you really, truly want to surround yourself with someone that would inspire you, that would challenge you.
04What are the biggest challenges or opportunities in your field right now?
When I started 14 years ago, there was not this industry like it is now, and now it's a flooded industry. I think it is a very deep marketing, monetizing the largest sector of people downsizing. There's also the marketing end of it - it started with Marie Kondo. I did an interview on Fox about Marie Kondo when she came out with her Netflix, and I don't think it necessarily translates to America. I think her folds are great, but helping people create sustainable solutions is based on learning style and lifestyle, it's not a one-stop shop. You have the home edit now, you have all of these shows that really are encouraging consumption. It encourages organization as well, but I have gone into so many houses where every bin that was in the pantry is now in the basement. I don't think it's very sustainable. If you're the Kardashians and you have a butler, because that's who's organizing their Oreos in a glass container.
05What values are most important to you in your work and personal life?
My favorite title is Mom, and I would always say life is the masterpiece, it's not the stuff. I really value being present and the people, not the things. I love just helping - after 14 years, I truly still love what I do. I value the honor of having people help me, letting them help me, and letting me into their home. I value that a lot. It's not my stuff - there's so many stories behind this stuff, how we got here. It's never just our stuff, it's our kids' stuff, our parents' stuff. I got into opening a business to be more present as a mom, so I would always ask myself, is this worth my time? Networking wasn't going to be worth my time, because then it made me more present as a mom. But volunteering I did, and I met tons of notable clients that way, but I didn't go into it because I wanted something out of it.
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