Her Story
About Rossana
She is a hospitality, front desk, concierge, and guest services professional with extensive experience in country club operations, member service, customer care, and front-of-house management. She currently serves as Front Desk and Concierge Manager at Biltmore Forest Country Club in Asheville, North Carolina, where she supports daily guest and member-facing operations. Her background is supported by formal training in culinary arts and food and beverage management from Florida Culinary Institute.
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