Her Story
About Roxane
Her Interview
Ten minutes with Roxane
01What do you attribute your success to?
Passion! you must love what you want to do! and do it with passion! and even though you may fall 100 times, you must rise 101 times! if you have passion for it, you will make it!
I think my biggest achievement is becoming the person that I became, I did not even expect to be who I am, I was raised by a single father, and he expected I would be a housewife. And honestly, I did too! I got married, we had children, but I knew deep in my gut this wasn't my life - there was more than cooking and cleaning and scrubbing floorboards and picking up after the kids. I felt it in my soul, there is more!! I'm very proud that I took the chance and believed in me to jump and work on my dream! I wasn't easy, may nights I cried alone scared on how I was going to grow with 2 babies to raise I really didn't have help. I lost a lot, and I won some, in time, I started winning more by not giving up, and by not giving up I bought my own home, my cars are all paid off, and I'm happy. I really am! And I did it on my own. I think that when things got really hard, it always starts internal - but being positive - and things always get better. Nothing stays the same, whether good or bad. Work ethic is what's make you grow. in your personal life, always think of one good thing that happened that day and focus on it.
Success is It's about being true to your word, because when you leave this earth, it's not the money you take - you take your ethics, and morals. That's what people remember you for - the kind of person you are. Not the money, or accomplishments, people only remember the kind of person you were.
02What’s the best career advice you’ve ever received?
My mom taught me the most important lesson about rejection when I was very young. She was a Jehovah's Witness, and she would take me door-to-door, knocking on doors, selling the Watchtower and Awake for 10 cents. So many doors were slammed, and so many people yelled. But my mom would look at me and say, 'It's okay, today is just not a day for it. We will come back.' So we'd go back, sometimes to the same homes, and some would listen some didn't. But that taught me that rejection is never a no - it's just not the right time. but sometimes no is no... you need to know how to read body language and hear tones. You have to knock on a lot of doors before you get one person to listen. That thickened my skin on people getting upset, and it's been invaluable in sales.
Also, never think you're the best in sales, stay humble, that shows better on you!
03What advice would you give to young women entering your industry?
First of all, there's not one young person that I haven't asked, 'Are you going to school? What do you want to do?' I check up on them and keep them on track. I tell them that even if they don't know what they want to do yet, that's okay - being in hospitality might take them to a place they never even expected. But it's your work ethic that's going to make you grow. If you want to grow and do it well, you need to focus and be true to your word.
And don't ever let anybody diminish your dreams. I've had experiences where people thought they were bullying, especially when I was younger, as watching and listening. I was learning... and during those times, it was a learning experienced, I didn't look at it as being bullied, I was looking at the people and thinking, do I want to be that kind of manager? it is so true, people watch, younger ones watch. you could be a positive role model even by not interacting with them, but how they see you interacting with others! Setting an example is so important to the upcoming young women! As I am getting older, I love the thought that maybe I set an example to someone, and they will remember something I said or did.
04What are the biggest challenges or opportunities in your field right now?
Right now, the challenge is that our international groups are not wanting to come back because our dollar is too high for them - Australian groups, Canadian groups -Many in our country are feeling this, so we are losing a major chunk of business. But that's okay, because thinking outside of the box can be fun, you can get creative by partnering, adjusting marketing strategies and even techniques in how to reach people. even though times internationally are tough I'm not letting go of my international clients - I will always keep in touch with them - There's always a pivot in this business - it's not challenging, it just shifts. and thinking outside of the box can be fun, even if something pops in your mind at 3AM! Just write it down so you don't forget!!
05What values are most important to you in your work and personal life?
Morals & ethics, love and loyalty are absolutely the most important thing to me. it's not just in sales, but with family and friends. I have raised my boys on my own now both on their own. that your morals and your work ethic is so important, not just to your employer but it's important to your soul. love and loyalty, that is unconditional... as long and you don't forget who you are, how you grew up. many of us want to put the past away, but our past makes us... the challenges, the tears, the regrets, the mistakes! Truthfully, the same goes for your career, we have all of the same challenges, sometimes tears, regrets, mistakes, even wondering if you are really made for the career you chosen, and believed it was the right choice... every good thing in life takes all of the above! Fall 100 times, rise 101 times, never say I give up!
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