Roxanne Degillo

I've been in manufacturing since 2017, which makes it about nine years now. What really led me to this field is the fact that I love seeing processes in place and knowing that if something doesn't work quite well, you could always improve it. Using Kaizen, the idea of continuous improvement throughout the process, just makes everything make sense for me. I'm the kind of person who loves working with my hands, doing trial and error, and when I see something doesn't work, I focus on improving it. Before manufacturing, I spent about three years in the medical field as a phlebotomist and also worked in dialysis. Currently, I work for Arc Boat Company, where we manufacture sport wakeboats. I assemble electrical harnesses, both high voltage and low voltage harnesses, which are the nervous system of the entire boat. They send signals everywhere, send power to different parts of the boats, and enable communication between systems. What I'm really proud of is being promoted twice at the same company in 2023. I started off as a battery associate, building batteries and modules, then moved onto the line manufacturing electric generators. My attention to detail was so strong that if anything looked wrong or out of the ordinary, I was able to point that out, which got me promoted to quality technician. From there, I was recommended for another position as field service lab technician. In that role, I used all my knowledge from the build and was able to reverse engineer it. I wrote the service manual and technical documentation for field service to perform specific tasks, like removing and replacing parts or retrofitting something onto the unit. Not only have I written these instructions and improved them to do things in a safer, faster, better way, but I also validated them by timing myself and giving the field service team the exact route to follow.