Ruby Dhillon, Agile Transformation Coach | Business Strategy & Culture Consultant | IT Product Portfolio Executive on Influential Women

Influential Woman · IT

Ruby Dhillon

Agile Transformation Coach | Business Strategy & Culture Consultant | IT Product Portfolio Executive, KRG Kaleidoscope

FL

1Award received

Certifications · Degrees · Memberships

Degree Information systems major Degree Psychology major Degree Medical school (3 years)

Her Story

About Ruby

I started as an information systems and psychology major, graduating top of my class. However, I graduated during the Y2K crash and struggled to find jobs in my field. I went to medical school for 3 years and gained healthcare experience before making a roundabout turn into IT. I got my first IT job at Abbott during a major transformation from legacy systems to SAP, where they needed someone who could speak the language of doctors, nurses, pharma, and IT. That's how I fell into my unique niche - bridging healthcare and the IT and business worlds. From there, I moved to Oracle where I came right into the tech arena. I led the OCI Cloud Gen 1 for Open World and was customer-facing, being the very first to put up Gen 1 cloud. Lately, I've been doing consulting with the government, transforming their arena from old standardization to agile strategy and communication, making them more adaptive and resilient. I've been at the forefront of technology wherever it needs to be - I was working on Agentic AI three years before it hit the market, when Cal State rolled out automatic scheduling and onboarding for students and faculties. I'm always at the helm of new change, and what makes me successful is that no matter which spot I'm placed at, people help me and I can get people to move. My achievement throughout my career has been people.

Her Interview

Ten minutes with Ruby

01What do you attribute your success to?

I think the quality that makes me successful is that I don't take my work as something that is too ambitious or competitive. I am simply passionate. I don't live for my career - career is what I am making for myself so I can enjoy time with my loved ones. I operate on kindness, not politeness. I can be tough and get people to do work, but I am kind, and that is the value I instill in my work. That's why my teams work for me - because when push comes to shove, I put families and relationships in front. If they have a kid somewhere and they need to attend that graduation, no matter what environment we are in, we will put people on it. What makes me click is the fact that no matter which spot I'm placed at, people help me, people like me, and I can get people to move. My achievement throughout my career is people.

02What’s the best career advice you’ve ever received?

My very first manager gave me a book that said nice girls never receive a corner office. For the longest time, I tried to be a tough girl, but I never could become one. At the end of the day, it is the nice girl who got the corner office. I tried to follow that advice, and it did not work for me, so I reverted back. That book helped me a lot to see what I am. So that's the best advice I ever got - to not do it. It worked inadvertently. But what really led me to where I am is personal advice I got from my grandfather, who said that no matter what work you do, even if you pick up a frying pan to make an omelet, make it with pure love. I think that's what brought me here, because I didn't choose my career strategically. I just picked the major and went with it. I did everything with the same passion of making an omelette for myself, and I think that's the reason for my success.

03What advice would you give to young women entering your industry?

I would say don't just be yourself. If you have to be a female about it, be a female about it. Don't try to imitate yourself to where the industry is leaning, to the culture of the industry. Bring your own piece in. We are finally in the times where everything is here - we have aggressiveness, we have progressiveness, every single voice is here. We've gone through the suffragette moments and so many more. So I would say just be yourself, don't let the industry shape you, you shape the industry.

04What are the biggest challenges or opportunities in your field right now?

Right now, I guess the biggest challenge in my field is, first of all, I'm a woman, and women in technology are already gauged with different colored glasses. Now with the rampant uptake of technology, especially in the leadership positions, there's still a boy culture, there is still that male culture. There are still initiatives that go towards that. I do face that a lot. I guess that's my biggest challenge - to be a woman, and I have to prove my credibility repeatedly, repeatedly. I can be rough around the edges, but I have to be more weary of it than my male counterpart. So I guess that is the struggle that I see. I've given myself a little thought that if I was in a fashion industry, maybe males would feel the same. So that way I think of myself, okay, it's alright, I'm not a diva, I'm okay here. You kind of are given the challenges that you can face.

05What values are most important to you in your work and personal life?

Kindness. I operate on kindness, and not in politeness. I can be a very rough person if you talk to me. If I'm getting work done, I can get people to do it, I can be tough, I can sound harsh, but I am kind, and that is the value I instill in my work. That's why my teams work for me, because ultimately, when push comes to shove, I'm not giving them birthday gifts, but if they have a kid somewhere and they need to attend that graduation, no matter what the environment we are in, we will put people on it. I put families and relationships in front, because ultimately, I believe that for myself. I don't live for my career. Career is what I am making for myself, so I can enjoy time with my loved ones. So that is what I call kindness, and that's the kindness I work with in work, as well as my personal and professional life.

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