Her Story
About Ruby
Ruby Ulloa is an Employee Benefits Strategist based in Miami, Florida, currently affiliated with Risk Placement Services and Savoy Associates, where she works as a Broker Consultant and Business Development Executive. With more than two decades of experience in the insurance industry, she has built a career spanning independent brokerage, work with a Professional Employer Organization at ADP TotalSource, and roles on both the carrier and wholesale sides of the business, giving her a well-rounded perspective on employee benefits and group insurance solutions.
A graduate of Miami Dade College with an AS and BAS in Communications, Management & Supervision, and further training through the Institute of Business & Finance, Ulloa pairs her academic background with an insurance license and hands-on industry expertise. Fluent in both English and Spanish, she has made bilingual communication a hallmark of her career, using her language skills to bridge gaps between brokers and the diverse communities they serve, with her outreach extending to other languages such as Creole depending on regional need.
Beyond her client-facing work, Ulloa is a dedicated advocate for inclusion within the insurance profession, a field where she is often the only woman of color in the room. She serves as President-Elect of the Florida chapter of the National Association of Benefits and Insurance Professionals and previously held the role of Chapter Treasurer, while also founding the Coalition for Inclusion and Benefits and Insurance, through which she has pioneered Spanish-language continuing education courses. Her commitment to mentorship carries into her volunteer work as well, including her role as a Student Mentor with Junior Achievement USA and her service to the Lotus House Women's Shelter.
Her Interview
Ten minutes with Ruby
01What do you attribute your success to?
I attribute my success to hard work, dedication, and a refusal to give up—I keep pushing forward no matter the obstacles. I'm self-motivated and detail-oriented, and I believe that treating others with kindness and respect, while striving to make a genuine difference, has been central to my growth.
02What’s the best career advice you’ve ever received?
The best advice I've received is to turn purpose into practice and to empower those around me by bringing positivity into my team. I've also learned the importance of staying true to myself and being my own strongest advocate.
03What advice would you give to young women entering your industry?
I would tell young women not to be intimidated by others. Stand tall, be proud of who you are, and never be afraid to voice your opinion—it truly matters.
04What are the biggest challenges or opportunities in your field right now?
I see ongoing opportunity in continuing to support employees and their benefits through my expertise, while using my bilingual and translation skills to strengthen communication with the diverse communities we serve.
05What values are most important to you in your work and personal life?
I value being eager to learn and pursuing continuing education, leading by example, and giving my best effort every day. Being a people person and helping others in need are principles I carry through both my professional and personal life.
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