Sabra Wilson

Customer Service Agent / Entrepreneur
Raleigh-Durham International Airport (RDU)
Wendell, NC 27591

Sabra Wilson is a dedicated professional and aspiring entrepreneur based in Whiteville, North Carolina. Currently, she serves as a Customer Service Agent at Alaska Airlines at Raleigh-Durham International Airport, where she has honed her skills in customer relations, operations, and problem-solving. With a career spanning over a decade in public-facing roles, including seven years as a public area worker at North Beach Plantation, Sabra brings a blend of experience, resilience, and a strong work ethic to every project she undertakes.

Alongside her role at Alaska Airlines, Sabra is the founder and inventor of The Ready Shower, a self-dispensing, refillable shower system designed to simplify daily routines. Passionate about innovation, she has completed a functional prototype and is actively seeking sponsorship and partnerships to bring her patented product to market. Her entrepreneurial focus emphasizes intellectual property protection, strategic planning, and careful financial management, reflecting her commitment to turning creative ideas into viable business solutions.

Sabra’s dedication extends beyond her professional life. As a single mother raising three children and a grandson, she balances family responsibilities with her career and entrepreneurial ambitions. She is actively involved in her community through "Aunties in Reach," a North Carolina organization providing free hair services at local events, and has been recognized as one of the Influential Women 2026. Featured in City Insight magazine for her innovative product, Sabra is a driven, community-minded professional poised to make a lasting impact in both business and public service.

• Aunties in Reach

Q

What do you attribute your success to?

I attribute my success to dedication, hard work, and a positive mindset. By staying focused on my goals and refusing to give up in the face of challenges, I continue to grow, learn, and move forward with purpose.

Q

What’s the best career advice you’ve ever received?

The best career advice I’ve ever received is to know my worth and believe that I can achieve anything I set my mind to. Consistently delivering my best work, building strong networks, and actively engaging in professional groups have been incredibly effective in opening doors and creating opportunities. Above all, I strive to make a meaningful difference through the work I do.

Q

What advice would you give to young women entering your industry?

I would advise young women entering my industry to ask questions, speak up, and confidently share their opinions. Don’t be intimidated by others—stand tall, be proud, and trust in your abilities. Additionally, take the time to do your research and have everything thoroughly prepared before presenting it to a legal team. While legal support is invaluable, making changes later can be costly, so careful preparation upfront is key to avoiding unnecessary revisions.

Q

What are the biggest challenges or opportunities in your field right now?

Right now, one of the biggest opportunities in my field is expanding my knowledge of new business start-ups and understanding the unique challenges they face. I’m actively learning as much as I can, while also leveraging networking and joining professional groups to broaden my perspective and connect with others who can offer insights and guidance. These experiences are helping me grow both professionally and strategically in a rapidly evolving landscape.

Q

What values are most important to you in your work and personal life?

The values that are most important to me in both my work and personal life include a strong eagerness to learn and grow, treating others with kindness and respect, and striving to be both an effective leader and a collaborative team player. Outside of work, I cherish my family and grandchildren, and I enjoy engaging in sports and creative pursuits like crafts, which help me maintain balance and fulfillment in life.

Locations

Raleigh-Durham International Airport (RDU)

Wendell, NC 27591