Samantha Condo
Samantha Condo is a mission-driven workforce development professional, U.S. Army veteran, and strategic relationship builder who has dedicated her career to helping people and organizations thrive. After serving more than 18 years in the U.S. Army Reserve, she transitioned into the nonprofit sector, bringing with her a strong foundation in leadership, logistics, operations, and organizational strategy. Today, she serves as Business Development Manager for Goodwill Central Texas
, where she connects employers with workforce solutions that create long-term impact for both businesses and the communities they serve. Her work focuses on building meaningful partnerships, creating talent pipelines, and helping individuals overcome barriers to employment through education, training, and career development opportunities.
Throughout her career, Samantha has built expertise across talent management, organizational development, human resources, workforce strategy, and military operations. During her time with Goodwill Central Texas, she held roles in culture and engagement, HR, and organizational development before moving into business development, giving her a well-rounded understanding of how strong workplace cultures and community-centered partnerships drive sustainable success. Prior to her nonprofit work, Samantha served in multiple leadership and operational positions within the United States Army Reserve, where she managed logistics, transportation coordination, operational readiness, and training initiatives. She also contributed her time to organizations such as The Pink Berets, supporting veterans and first responders through advocacy and situational awareness initiatives. Her background in Scrum, Agile leadership, Lean Six Sigma, and people analytics allows her to blend process improvement with a deeply human-centered leadership style.
Samantha is passionate about creating opportunities for underserved communities, veterans, and individuals seeking a second chance. She believes leadership is rooted in presence, consistency, and lifting others up, and she approaches every partnership with authenticity and compassion. Through her work, she helps generate revenue that directly supports Goodwill’s education and workforce programs, including technical training, high school diploma programs, and career pathways for people facing barriers to employment. Her commitment to service has earned her military honors including the Outstanding Leadership Award and Army Achievement Medal, as well as recognition within Goodwill for her contributions to workforce development and veteran advocacy. Whether supporting employers, mentoring job seekers, or strengthening community partnerships, Samantha remains focused on building stronger futures through service, collaboration, and purpose-driven leadership.
• Professional Certificate in Data Science, Data Processing and Data Processing Technology/Technician
• Inbound Sales
• Lean Six Sigma White Belt Certification
• Scrum Master Certified
• Skilling America Navigator Certification
• Cloud Security Bronze
• Certified DEIB Specialist
• Colorado Technical University- B.S.
• Harvard Online
• Grand Canyon University- B.A.Sc.
• Skagit Valley College
• Outstanding Leadership Awards from U.S. Army
• Patriot Civilian Service Award from U.S. Army
• Excellence Award from Goodwill for HR work
• Recognition for nominating company for Vets Index as Best Place to Work for Veterans
• Army Achievement Medal
• Army Reserve Components Achievement Medal
• Certificate of Appriciation For Patriotic Civilian Service
• The Pink Berets
• Victory City Church
• 1st Infantry Brigade Combat Team, 10th Mountain Division
What do you attribute your success to?
I attribute my success to presence and consistency — showing up every day with commitment and purpose — along with the leadership and management experience I developed during my military service.
What advice would you give to young women entering your industry?
Presence really makes a difference. Just consistency and presence really, really make a huge difference. If you are just consistent with your presence in spaces, you'll find yourself getting into more of those spaces that you want to be in to get a promotion or advance your career. It'll naturally help you establish your credibility. So don't think too hard about establishing credibility - it'll come naturally if you just show up. You show up, you're supportive, you have that attitude of let's get this done, and just have that open heart about doing almost whatever it takes to help out your team. And always lift each other up, don't always act like people are against you. Try to look at people through rose-colored lenses and be present.
What are the biggest challenges or opportunities in your field right now?
The biggest opportunities in my field are in strengthening local nonprofit networks and building more effective talent pipelines that connect people to meaningful, gainful employment. At the same time, the greatest challenges involve addressing complex barriers to work—such as education gaps, language differences, disabilities, and personal histories—while developing community-specific solutions that truly meet people where they are.
What values are most important to you in your work and personal life?
I believe in focusing on local community impact rather than trying to change everything at a national level. If there were more leaders within the community that were focusing on their communities, we can all just kind of bring each other up together. That's why I want to stay in nonprofit work - it's service after service for me, but now in a humanitarian, neighborly way where I can see the issues locally and help out. I'm really grounded in a sense of community, and I want to help people, partner with other nonprofits, and get the word out about what we do while helping others do the same. In my personal life, family is everything to me. I love spending time with my husband and my four daughters, and when there is spare time, I just love hanging out with my family, going out and doing something fun, or planning a trip with them.