Samantha Simon, Operations Manager on Influential Women

Influential Woman · BeautyfashionRetail

Samantha Simon

Operations Manager, Marshalls

Sarasota, FL

Certifications · Degrees · Memberships

Degree QC Academy Degree Toronto Degree Canada - Professional Styling and Makeup Artistry

Her Story

About Samantha

I've been working in beauty, fashion, and retail since around 2014, though it took me until 2019 to fully realize this was my true career path. That realization came when I was working at Banana Republic and started styling clients, discovering my passion for helping people see themselves differently. Now I'm the operations manager at Marshalls, where I'm responsible for everything from front end and back room operations to hiring and managing daily truck deliveries of 6 to 9 pallets. I coach my team on building customer loyalty and make sure everyone is successful in their roles. Beyond retail management, I'm also a professional stylist and makeup artist. I trained at QC Academy in Toronto, Canada, where I worked with a celebrity tutor from Project Runway who was impressed with my defined style and vision, even though I come from a small area. Last year, I launched Choco Glaze, my chocolate-infused skincare line that was 5 years in the making. I worked with a chemist who was so impressed with my ingredient knowledge that she kept asking if I had a background in chemistry. My tagline for both my styling work and skincare line is that I want to give women the confidence to conquer their world. That's always been my main goal - to impact people's lives and help them become the best version of themselves, whether through fashion, makeup, or skincare.

Her Interview

Ten minutes with Samantha

01What do you attribute your success to?

I attribute my success to my faith and holding a standard that nobody can shift me from along my journey. You're going to be tested a lot of times, and people are going to ask you to do things, and sometimes those are tests to see what type of person you are. But because I hold a standard and nobody can knock me from that stance, I think that's why I have advanced quickly and why I've had the opportunities I've had. I don't let anybody shift me along my journey, and that commitment to my values and standards has been the key to advancing as fast as I have in my career.

02What’s the best career advice you’ve ever received?

I can't say I've received one specific piece of career advice that stands out, but what has stuck with me personally, and I would say maybe came from my parents, is to always be resilient and curious. I always feel like when you are willing to learn, and you're always curious, and you're willing to do things that other people don't do and challenge yourself - if you don't know something, don't just say 'I don't know it.' Be willing to learn it and acquire that skill. That's what set me apart and advanced me quicker than other people. Not because I was always the smartest person in the room, but I was always the most curious. I was almost always the person that asked a lot of questions, so I was able to learn a lot because I asked those questions that other people didn't ask.

03What advice would you give to young women entering your industry?

In my industry, I would tell women that it's not even about your gender. It's about if you're willing to do the work and learn - the doors will open for you. People recognize people who are willing to not only just learn, but be entrepreneurial too, to take their vision and add more upon it, bring something to the table. Use everything from your background. Nothing is not enough. Every skill you have, use them and apply them to what you're doing, and you will excel in retail, period. Every skill you have, from even mothering, from how you handle situations, your mindsets - for example, because I was already organized and a person who had a standard, people recognized that. Even now, I've only worked at this company for almost 6 to 8 months, and they're already saying they want me to be the next store manager. Why? I haven't even been here that long, but it's because I had a standard and because I was business-minded and entrepreneurial already. I took all those skills and applied them as an ops manager.

04What are the biggest challenges or opportunities in your field right now?

The opportunities are great because you get to grow. If you get to that next level of store manager, you have the opportunity of being a district manager, so you have a lot of opportunities to grow in retail if that's something that you definitely desire to do. But I would say the challenges for me personally are getting past some of the things that, company-wise, when I don't agree with some of their ethics or practices. That's the challenge - to be able to still do business and conduct and get the results even though the companies sometimes have a way they want it to be done that I necessarily don't agree with. So it's more of an internal challenge, I would say, for myself.

05What values are most important to you in your work and personal life?

Honesty and integrity are most important to me. I'm very big on understanding integrity and having a standard - having that standard that no matter if other people do their job well, I do my job well. So I hold a standard for myself. Regardless if the companies say, 'hey, you need to do it this way,' I still have a standard. I'm going to do it in the spirit of excellence, because that's the person I am. So I always hold that standard of integrity and honesty, and also the spirit of excellence, doing everything the best. I live by that. Even when I was a kid, I was an overachiever. I remember when I got a B, my mom was like, 'B is good!' and I was like, 'no.'

Join Influential Women and start making an impact. Register now.