Sandra Shambaugh

Senior insurance executive with a proven track record of driving transformative growth, operational excellence, and high-performing sales organizations across multi-state markets. Currently serving as Vice President of Insurance, consistently delivering record-breaking results, including double- and triple-digit year-over-year growth across Property & Casualty, Medicare, and partner distribution channels.

Recognized for building and scaling direct and field sales operations, optimizing conversion performance, and leading cultural transformation toward accountability and results. Demonstrated success in developing and executing strategic growth initiatives, including expanding direct sales contributions from 10% to 40% of total business and achieving sustained increases in revenue, profitability, and customer satisfaction.

Expert in P&L management, distribution strategy, contact center optimization, and cross-functional leadership, with a strong focus on data-driven decision-making and customer experience (NPS excellence). Known for developing high-impact teams, exceeding KPIs, and delivering measurable business outcomes in competitive insurance markets.