Sara McCurdy

Sara McCurdy is an experienced operations leader at Lyft, where she focuses on advocating for consistently positive user experiences. With over eight years in operations and program management, she currently leads four specialized teams, driving strategic initiatives that transform manual processes into automated workflows and significantly improve key performance metrics. Known for her ability to identify hidden customer pain points, Sara maintains direct communication with executive leadership, including the CEO, to ensure that solutions are aligned with organizational goals and deliver meaningful impact.

Sara’s professional expertise spans cross-functional project management, team development, and operational excellence. She thrives on turning complex, fragmented processes into streamlined systems, ensuring teams operate efficiently and deliver exceptional results. Her hands-on, scrappy approach allows her to address challenges creatively while fostering collaboration across multiple departments. Sara’s leadership has consistently resulted in measurable improvements in platform reliability, user sentiment, and team performance.

Sara earned her Bachelor of Science in Business Administration, Marketing, and Management from Tennessee Technological University and holds a Google Project Management Certificate. Beyond her professional life, she is passionate about creating systems that enhance the customer experience and mentoring her teams to reach their full potential. Sara is known for her dedication, problem-solving skills, and commitment to making complex operations more effective and user-focused.

• Google Project Management Certificate

• Tennessee Technological University - Bachelor of Science - BS