Sara Moore
Sara Moore is an accomplished hospitality professional serving as the General Manager at Hilton in Hot Springs, Arkansas. In her current role, she oversees all aspects of hotel operations, fostering a collaborative team culture while prioritizing exceptional guest experiences. Sara’s leadership is marked by her focus on operational efficiency, strategic planning, and continuous improvement, ensuring that the hotel consistently delivers high standards of service.
Sara’s career in hospitality has been shaped by a series of progressively responsible roles, including Front Office Manager at Oaklawn Hot Springs and Senior Operations Manager at Marriott International. These positions allowed her to develop expertise in management and operations, policy implementation, and problem-solving in fast-paced, dynamic environments. Her hands-on experience across multiple properties and organizational levels has equipped her with a well-rounded perspective on driving team performance and operational success.
Sara holds an Associate’s degree in Business Administration and Management from Macomb Community College, providing her with a strong foundation in strategic decision-making and organizational leadership. She is dedicated to mentoring her team, fostering professional growth, and delivering superior guest satisfaction. Through her commitment to excellence, Sara continues to make a significant impact in the hospitality industry.
• Macomb Community College - A.A.
What do you attribute your success to?
I attribute my success to focused determination and a passion for creating exceptional experiences. In just seven years, I progressed from night auditor to General Manager, surpassing the ten-year goal I once set for myself. What truly drives me is the guest experience—there’s nothing more rewarding than putting a smile on someone’s face and making each stay memorable. This dedication has been recognized through numerous thank-you notes and commendations to corporate.
While I take pride in every step of my career journey, I consider earning my Associate in Business Management one of my foundational achievements. It reinforced the power of knowledge, perseverance, and collaboration, and has been instrumental in shaping the leader I am today.
What advice would you give to young women entering your industry?
I would advise young women entering this industry to embrace relentless curiosity and never give up. Asking questions and staying eager to learn has been central to my own growth, and that mindset has truly built the path of my career. Staying curious not only opens doors but also creates opportunities to make a meaningful impact.
What values are most important to you in your work and personal life?
The values that guide me in both my work and personal life are curiosity, continuous learning, and a commitment to growth. I am passionate about expanding my knowledge, which is reflected in my love for reading—both for pleasure, through novels and outdoor adventure books, and professionally, through leadership and management journals. Outside of work, I enjoy hiking, camping, and spending time in the outdoors, which helps me recharge and stay balanced while fueling my creativity and resilience.
Locations
Hilton
Evening Shade, AR 72532