Her Story
About Sarah
I am a Chicago native who has been lucky enough to call a lot of different places home along the way: Indiana, Kansas, Missouri, Southern Illinois, Wisconsin, Northern Minnesota, and now Cleveland. Those moves shaped how I see people, communities, and the importance of meeting others where they are.
I recently graduated from Cleveland State University in May 2025 with a Bachelor’s degree in Health Sciences and a minor in Biology, and am currently midway through completing my Master’s in Healthcare Management at CSU. Over the next year, I plan to take the DAT and apply to dental schools in Northeast Ohio, continuing my journey in healthcare from both the clinical and leadership sides.
Before returning to school, I spent years in leadership and management roles, learning how to build teams, solve problems, and support people through challenges. I also worked as a dental assistant for three years, which gave me a front-row seat to patient care and to the small moments that can make a big difference in someone’s life. Those experiences, along with my own personal journey, are what drive my passion for improving dental healthcare in a way that truly centers patients while also strengthening the systems and teams that care for them.
Outside of work and school, my heart is in my community. I’m a Girl Scout troop leader and a member of my local Girl Scout service unit team, and I volunteer with several organizations that support people experiencing homelessness, women and children in crisis, and local animal shelters. I find real purpose in showing up for people who need a little extra support. At home, I am raising my daughter with those same values of kindness, resilience, and curiosity about the world.
Everything I do is guided by simple goals: to leave things better than I found them, to improve a little each day, and to lead with love and empathy, whether that is in healthcare, in my community, or in the lives of the people I’m lucky enough to work with and mentor.
Her Interview
Ten minutes with Sarah
01What do you attribute your success to?
I attribute my success to growing up with a hard life and learning early how to overcome adversity and challenges with resilience and determination. Those experiences taught me independence and self-belief long before I ever realized how much I would need them. Becoming a mother deepened that drive in ways I never expected, it gave me a purpose bigger than myself and a constant reminder of the kind of example I want to set. Everything I work toward is rooted in being a worthy role model for my daughter and showing her, through action, that perseverance, compassion, and courage can carry you through even the hardest seasons.
02What’s the best career advice you’ve ever received?
The best career advice I ever received was that servant leadership is the key to building a successful team. A true leader works the hardest and sets the pace for everyone else, never asking something of their team that they wouldn’t be willing to do themselves. Do what you say, and say what you do. Lead with integrity and honesty, and you’ll never have to worry about where you stand or where your team is going.
03What advice would you give to young women entering your industry?
My advice to young women entering the industry is this: be true to yourself. You are going to change again and again and that is not just okay, it is a sign you are growing. It is okay to change your mind when your knowledge expands and your perspective shifts. Mistakes are one of the best ways to learn, and failure is never the end, it is usually just the first step forward. Women are incredibly powerful, innate beings, and our energy is a force meant to be wielded, not hidden. Learn to harness it, trust yourself, and don’t be afraid to take up space in the rooms you have worked hard to enter.
04What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in healthcare right now is bridging the gap between clinical care and effective management systems. As patient needs evolve and populations grow more diverse, organizations must adapt quickly, often with limited resources. In dental care specifically, access remains a major issue: many communities still lack affordable, comprehensive care, and barriers like cost, insurance limitations, and fear or mistrust keep people from seeking and receiving the treatment they need.
Another ongoing challenge is workforce sustainability. Healthcare providers at every level are experiencing burnout, high turnover, and staffing shortages that make it hard to maintain continuity of care. For leaders, balancing team wellbeing with performance expectations has become essential but difficult in an environment that’s constantly changing.
With those challenges, however, come exciting opportunities. The increasing focus on preventive care and patient-centered models opens the door for leaders who can think creatively about how to redesign systems for better outcomes, especially in dental health where prevention can have life-changing effects. There’s also tremendous potential in leveraging technology like telehealth, digital diagnostics, and data analytics to improve access, lower costs, and personalize care in ways we couldn’t before.
For emerging leaders, the opportunity lies in bridging worlds: using clinical insight, strong management skills, and empathetic leadership to build teams and systems that truly serve patients and communities. Those who can lead with integrity, communicate across disciplines, and innovate with purpose are the ones shaping the future of healthcare.
05What values are most important to you in your work and personal life?
The values that matter most to me, both in my work and in my personal life, start with growth and development—always striving to learn more, do better, and become a better version of myself. At the core of everything I do is simply trying to be a genuinely good human being: empathetic, compassionate, and respectful toward others. I believe deeply in treating people with kindness and understanding, and in showing up with love and humanity in both small and big moments.
I’m also passionate about women’s rights and advocating for equality. I believe in the power of women, in lifting each other up, and in creating spaces where everyone is respected and valued. Knowledge, cultural awareness, and appreciation for diversity matter to me because they shape how we understand the world and each other.
Family is my foundation, and values like honesty, integrity, and trustworthiness guide how I live and lead. I also believe in hard work, self-motivation, and determination because meaningful change, whether personal or professional, doesn’t happen without effort and perseverance. Together, these values shape not just the work I do, but the kind of person I strive to be every day.
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