Sasha Maria

Sasha Gonzalez serves as front office manager at an Autograph Collection hotel in Green Bay, Wisconsin. With 15 years in hospitality, she started her career at an extended stay property in El Paso, Texas, before progressing into full-service and luxury hotels. She was transferred into an assistant front office manager position and promoted to front office manager within three months, a role she has held for nearly three years. Gonzalez focuses on operations and organization while building her leadership skills to empower her front desk team and ensure strong guest service across departments. She is currently transitioning toward a rooms director position. Her professional development has been shaped largely through on-the-job learning and guidance from leaders, supplemented by some community college coursework. Gonzalez belongs to the Green Bay Hospitality Association as a basic member. She attributes her success to the guests whose experiences have helped her improve as a guest service manager. Gonzalez advises young women entering the industry to be kind and understanding, noting that the service sector can be revitalized through personal connections.