Shana Parker, MBA

Shana Parker, MBA, is a seasoned healthcare business development professional serving as Senior Capture and Proposal Manager at DentaQuest, where she has built an extensive career in the dental insurance industry. Beginning in customer service, she advanced through various roles, including Claims Specialist, Quality Assurance Specialist, Claims Trainer, Project Manager, and Program Manager, developing a comprehensive understanding of healthcare operations and business strategy. In her current role, Shana focuses on strategic business development, capture and proposal management, and creating compelling value propositions for prospective clients. She holds a Master of Business Administration in Corporate Communications from Concordia University-Wisconsin and a Bachelor of Business Administration in Marketing Management from Upper Iowa University.

Throughout her career, Shana has demonstrated expertise in strategic planning, process improvement, cost and risk management, and value-based care initiatives. She has contributed to innovative healthcare programs designed to improve access to care, enhance patient outcomes, and manage costs while supporting organizational growth. Her accomplishments include exceeding business development goals, contributing to value-based care initiatives, and receiving the Black Excellence Alliance Award, along with nominations for CEO recognition. Shana is also committed to inclusive leadership and employee development, having served as Co-Chair of DentaQuest's African American Employee Resource Group and participated in workplace diversity and engagement initiatives. Her professional philosophy centers on intentional career planning, relationship-building, continuous learning, and mentoring others.

Beyond her professional responsibilities, Shana is dedicated to entrepreneurship, community service, and personal growth. As a property management business owner, she combines her business acumen with an interest in real estate and investment opportunities. She is also involved with Alpha Kappa Alpha Sorority, Incorporated, and has supported community initiatives focused on oral health and access to dental care. Passionate about mentoring and empowering others, Shana strives to help individuals recognize their potential and pursue meaningful career opportunities. Outside of work, she enjoys spending time with family and friends, traveling, and exploring new interests. Guided by the importance of intentionality and perseverance, Shana continues to pursue opportunities that allow her to grow as a leader while making a positive impact on her profession and community.