Shannon Chamness

Shannon Chamness is Director of Learning & Development at Milo's Tea Company, where she leads the organization's learning strategy, including leadership development, DISC-based team programs, and learning technology infrastructure. Since joining Milo's in 2023, she has progressed from Associate Manager to Director, building scalable learning systems and partnering closely with executive stakeholders across the business.

With over 14 years of experience in learning and development, Shannon has held training and instructional design leadership roles at organizations including The Pro's Closet, The Kitchen Restaurant Group, Bagel Brands, Crocs, and Sports Authority. Her background spans LMS implementation, instructional design, leadership development program ownership, and training strategy for large-scale, multi-location organizations.

Shannon has been recognized as an Influential Woman in the field of Learning & Development, and previously as a Learning Leader at Elliott Masie's Learning Conference, where she spoke on measuring training impact beyond ROI. She specializes in building learning infrastructure that drives employee engagement, supports retention, and fosters a culture of growth.