Her Story
About Shannon
Shannon Chapman serves as office manager for a weight loss clinic, a small business in Northern California that serves clients across the region. She has held this position for eight years and effectively manages all aspects of operations, including human resources, inventory, personnel management, and coordination with the owner, doctor, and supplying pharmacies. Chapman, who holds a high school diploma and completed some junior college coursework, brings a hands-on approach shaped by earlier management roles in hospitality, such as training at Red Lobster and overseeing operations at a chocolate confectionery and cafe. She has strengthened the clinic by establishing a clear chain of command, introducing regular salary reviews, transitioning from paper to electronic charting, and fostering staff retention and satisfaction, with team members remaining for six to eleven years. Chapman emphasizes integrity in medical weight loss, prioritizing hands-on patient care and ethical partnerships, and she actively mentors women in the workplace while financially supporting Planned Parenthood based on her personal experiences.
Her Interview
Ten minutes with Shannon
01What advice would you give to young women entering your industry?
I would say to lead with integrity. I feel like the field that I'm in currently is medical weight loss. And I think there are a lot of clinics and not even just clinics but I mean I feel like you can get GLP-1s from your esthetician nowadays. And just ensuring that the people you're surrounding yourself with the doctors you're working alongside and the medical staff that you're helping to mentor you ensure that they're working with the right people and portraying the right message and making sure that the patients first and foremost are in a place where you know that they're going to be well taken care of and are and know when they leave they're going to be safe because the people you're working alongside are ensuring that above all else. Because yeah medical weight loss has become a lot of hands-off. It feels like a lot of video appointments and you know barely talking to a practitioner and all of that stuff. So I think it's important with medical weight loss especially that we're more hands-on than we have been and ensuring the companies that we are making partnerships with are above board.
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