Her Story
About Shannon
I started my career in the HR world, working with software companies and managing HR-type software systems. That experience led me into what I really love - the fast pace and excitement of sales and the customer success side of things. What drives me is taking someone who uses our tool and making them much better at it through education and improving their day-to-day work. I've always been drawn to sales and the people in it, so I love being able to support them and build really effective workflows that make things more streamlined. A big part of what I do is helping people figure out how AI supports the human aspect of sales, making sure the human connection is still at the core of relationship building. Day to day, I get to help people build systems to cue things up for them so the mental load changes, and create strategies that are data-driven rather than just a shot in the dark, so they can rely on their income.
Her Interview
Ten minutes with Shannon
01What do you attribute your success to?
Honestly, the people around me. I've always had a great opportunity to work with strong individuals, mainly on a peer basis - I think I enjoy that the most. I mean, mentee and mentors are important, but the folks kind of at my peer level have always been just such an inspiration and motivating for me to continue doing more and better for myself every day. It's those peer relationships that really drive me forward.
02What advice would you give to young women entering your industry?
A big part of it is advocating for what you want. I know that's a cheesy answer that they've heard before, but when you're in school, you're guided through a lot of choices and the next step - you go to the next grade no matter what. But when you're in the workplace, you have to be a little more strategic and self-motivated. I think it feels uncomfortable for a lot of folks, but you can take some time off to go to the doctor, you can make sure that you're taking care of yourself as well. And your employer, if it's the right employer, should celebrate that and will get more out of you. So I think just advocating for yourself and realizing that while everyone, I'm sure, has good intentions, it doesn't always just happen to you - life or career. It's something that you get to kind of create and have a hand in all the way through.
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