Her Story
About Shannon
Shannon Tiberi serves as Associate Director of Recovery for Prosper Marketplace, representing Middletown, Delaware. She brings 18 years of experience in finance, including 4 years in FinTech since joining Prosper in 2020. Her expertise centers on gap analysis, building operations from the ground up, and identifying objectives while executing strategies that deliver wins for all parties. Tiberi earned her Master's in Business Administration from Wilmington University in 2017, graduating magna cum laude, and her Bachelor's in Communications from Wesley College in 2007. She is a member of the RMAI Regulatory and Legislative Affairs Committee. Tiberi attributes her success to understanding objectives and ensuring the best outcomes for everyone, drawing from early career lessons at Bank of America about treating others as customers. She values integrity and accountability in both her professional and personal life. Among her career insights, she emphasizes learning team culture and securing buy-in, and advises young women entering the field to roll up their sleeves, know their material thoroughly, and ensure no one understands their business better than they do. Tiberi sees navigating AI as a key challenge and identifies opportunities in collaborating with the consumer credit counseling industry to improve customer outcomes. She donates to the recovery community, including support for Hope on Deck.
Her Interview
Ten minutes with Shannon
01What do you attribute your success to?
I think just really wanting to understand what the objective is and the best way to deliver it where everybody wins. Bank of America quote over every door: treat yourself as a customer. Always ask what is the best outcome for everybody.
02What’s the best career advice you’ve ever received?
Best advice was a negative experience turned learning opportunity: when managing a team in a different state, the team said if everyone is like you back in Delaware it's no wonder they're miserable. Realized you have to learn the culture, learn your people, and get the buy-in of your team.
03What advice would you give to young women entering your industry?
Roll your sleeves up and know your stuff. Don't let anybody know your business better than you do.
04What are the biggest challenges or opportunities in your field right now?
Navigating AI and understanding AI benefits and impacts. Opportunity with working with the consumer credit counseling industry for better outcomes for the customer.
05What values are most important to you in your work and personal life?
Integrity and accountability slash ownership.
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