Her Story
About Shantelle
Shantelle Armstrong serves as an account executive in high-end sales, helping furnish projects for various vertical markets including schools and government offices in the Dallas-Fort Worth area. With eight years in her field, she transitioned from a banking management role at Wells Fargo after taking a two-year hiatus to focus on her premature daughter and philanthropy work. She advanced to her current position by demonstrating strong performance and now chairs BOLD, the company's primary employee resource group encompassing all forms of diversity. Armstrong studied community education and psychology in college and holds multiple certificates. Beyond her professional role, she is a board member and treasurer of My Sisters Keeper in Milwaukee, founder of Revolutionary Ready which organized social justice rallies in 2020, a supporter of Project X, and a participant in Harvard's Wild Committee training. She attributes her success to her dedication to clients, trust-building, and leading with integrity and the golden rule, advice she received about pausing before responding has also shaped her approach. Armstrong supports minority businesses through BOLD initiatives and contributes to the Premature Foundation.
Her Interview
Ten minutes with Shantelle
01What do you attribute your success to?
I would say my clientele, you know? The dedication, the trust... I don't want to call myself a people pleaser, but I definitely would consider myself someone who wants a customer to be pleased. I'm not a hardball... I actually play in the sand very well. I'm a person that wants to leave with integrity, and actually leave a good impression on people... my character and the person and my values and my morals, and the person that God intends me to be with my purpose is just leading by example. Doing the right thing when nobody's looking. Treating people how you want to be treated, which is the golden rule of life.
02What’s the best career advice you’ve ever received?
That you don't always have to respond right away. I worked with Gretchen Campbell... She just told me no. Sometimes, you just have to wait, take a pause, come back to it later. And I think that that has been the best advice of my life... we are in this popcorn generation where everything has to happen fast, but for someone to tell you that fast is not always the best results... I just found great value in that statement.
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