Her Story
About Shaunté
I have always been driven by a desire to help others. As a child, I imagined that path would lead me to become a physician. While my career ultimately took a different direction, the purpose remained the same—to improve the lives of others and contribute to healthier communities.
What I love most about my work is that much of it happens behind the scenes, often without patients ever knowing it occurred. Whether preventing infections, responding to emerging public health threats, or helping healthcare organizations navigate complex challenges, I have the opportunity to make a meaningful impact on the safety and well-being of thousands of people every day. The COVID-19 pandemic reinforced the importance of resilience, adaptability, and servant leadership. It also reminded me that healthcare is ultimately about people—patients, families, and the dedicated professionals who care for them. Those experiences continue to shape how I lead today.
Beyond my professional responsibilities, I am passionate about mentorship and creating opportunities for others to grow. I believe leadership is not measured by titles or accomplishments, but by the number of people you help develop, encourage, and empower along the way. Helping others discover their potential and achieve goals they once thought were out of reach is one of the most rewarding aspects of my journey.
At the end of the day, my work is rooted in service. Whether supporting patients, mentoring future leaders, or advancing public health, I am motivated by the belief that small actions, taken consistently, can create meaningful and lasting change.
Her Interview
Ten minutes with Shaunté
01What do you attribute your success to?
I attribute much of my success to mentorship. I believe no one achieves success alone. There is almost always someone who has invested time, guidance, and encouragement along the way. Throughout my career, I have been fortunate to learn from exceptional leaders who generously shared their knowledge, experiences, and even the mistakes they made. Their honesty helped me navigate challenges more effectively and avoid pitfalls that might have slowed my growth.
Those experiences shaped not only how I lead, but also how I support others. Today, one of the most rewarding aspects of my career is mentoring and developing future leaders. I see it as both a responsibility and a privilege to share what I have learned, just as others did for me. Mentorship creates a cycle of growth, and I am grateful to play a role in helping others reach their full potential.
02What’s the best career advice you’ve ever received?
The best career advice I ever received came from my mother. Early in my career, I often found myself walking into rooms where I felt like I was the least experienced person there or the least prepared. She told me, "Walk into every room with confidence and your head held high, because you belong there." That advice stayed with me. It taught me not to let self-doubt determine how I show up professionally. Throughout my career, I have learned that confidence is not about knowing everything. It is about trusting your abilities, valuing your perspective, and having the courage to contribute. Those words have guided me through leadership roles, challenging decisions, and opportunities that once felt beyond my reach.
03What advice would you give to young women entering your industry?
My advice to young women entering healthcare is to walk into your career boldly and never underestimate the value of your voice. Healthcare is filled with incredibly talented and knowledgeable professionals, and it can sometimes feel intimidating, especially in environments where women remain underrepresented in leadership roles. Do not wait until you feel you have all the answers before speaking up. Your perspective, experiences, and ideas matter. Confidence is not about being the smartest person in the room. It is about believing that you belong in the room and having the courage to contribute. Seek out mentors, continue learning, and be willing to take on challenges that stretch you beyond your comfort zone. Most importantly, do not shrink yourself to fit into a space. Show up authentically, trust your abilities, and let your work speak for itself. When women are seen and heard, organizations become stronger and better equipped to serve the people who depend on them.
04What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges facing healthcare today is ensuring access to safe, high-quality care in an environment of increasing demand and limited resources. As healthcare organizations face financial pressures, workforce shortages, and operational challenges, many communities are experiencing reduced access to care. This often results in larger patient volumes at remaining healthcare facilities, creating additional strain on staff, infrastructure, and resources.
From an infection prevention perspective, the challenge is maintaining patient safety while adapting to these growing demands. We must continue to prevent healthcare-associated infections, respond to emerging infectious disease threats, and support frontline teams, all while operating as efficiently as possible. At the same time, I see tremendous opportunity in the use of artificial intelligence and advanced technologies. AI has the potential to automate routine tasks, enhance surveillance capabilities, identify risks more quickly, and provide healthcare professionals with actionable insights. By leveraging these tools, we can spend less time on administrative work and more time applying our expertise where it matters most: protecting patients and improving outcomes. I believe technology will play a transformative role in helping healthcare organizations meet future challenges while continuing to deliver safe, high-quality care.
05What values are most important to you in your work and personal life?
The values that are most important to me are authenticity, connection, and balance. I believe meaningful relationships are built when people show up as their genuine selves. Whether I am working with my team, colleagues, or family, I strive to connect with others in a way that is authentic, respectful, and grounded in a shared purpose. When people feel seen, heard, and valued, it becomes much easier to work together toward a common goal.
I also place a high value on supporting and uplifting others. Throughout my career, I have learned that leadership is less about directing people and more about serving them, removing barriers, and creating opportunities for growth and success. Equally important is self-care. I firmly believe that I cannot give my best to others if I am not taking care of myself. No matter how demanding life or work becomes, I make time to recharge, set healthy boundaries, and create space for rest and reflection. Taking care of myself allows me to show up more fully for the people who depend on me, both professionally and personally.
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