An instructional coach explores how psychological safety and adaptability form the foundation of effective leadership, enabling educators and students to thrive through trust, collaboration, and vulnerability rather than compliance.
Her Story
About Sheila
I've spent the last 18 years in education, though my path here wasn't a straight line. I originally wanted to become a psychologist, but my passion for exploring the world led me to teaching. That decision took me to South Korea, where I taught English for three years before returning to the United States to continue my career in education.
Ironically, I've since accumulated more than eight additional years of higher education through graduate studies and professional learning. I could have pursued a different career path, but I wouldn't trade the experiences I've had traveling, teaching, and learning from people across cultures. Those experiences shaped not only the educator I am, but the leader I've become.
At the core of my leadership philosophy is a belief in human-centered leadership. I've seen firsthand that when people feel psychologically safe, valued, and supported, they are willing to take risks, grow professionally, and ultimately create better outcomes for students. I believe thriving teachers create thriving classrooms.
One of the lessons I've carried throughout my career is that leadership should never create distance. Too often, people hesitate to ask for support because they fear judgment or criticism. I made a commitment early in my career that if I ever had the opportunity to lead, I would stay grounded in empathy and service. I never want someone to feel alone in their challenges because I know the difference that genuine support can make.
Whether I'm coaching teachers, facilitating professional learning, or collaborating with colleagues, I approach every interaction with the belief that the person in front of me is the expert in their own context. My role isn't to provide all the answers—it's to ask thoughtful questions, build confidence, and help people refine and grow their own ideas. I've found that when people feel seen and trusted, they do their best work, and that ripple effect extends to every student they serve.
Her Interview
Ten minutes with Sheila
01What do you attribute your success to?
One of my greatest strengths is that I am both highly driven and analytical. When I encounter a challenge, I'm naturally curious and solution-oriented. I enjoy digging into complex problems, identifying root causes, and staying with the work until we find a path forward. While that persistence can make me incredibly focused, it has also taught me the importance of balancing urgency with perspective and collaboration.
Throughout my career, I've had the privilege of working alongside exceptional leaders who led with empathy, trust, and a clear sense of purpose. I've also experienced environments where leadership was driven more by compliance than connection. Those contrasting experiences have shaped my own leadership philosophy and clarified the kind of leader I strive to be.
I believe people do their best work when they feel valued, supported, and psychologically safe. My goal as a leader is never to motivate through fear, but to inspire through relationships, shared purpose, and a genuine belief in the strengths of others. I want the people I work with to feel empowered to take risks, ask questions, and bring their best ideas to the table.
As an instructional coach, I've found that meaningful growth happens when we begin by recognizing the expertise that educators already possess. I intentionally celebrate the unique strengths each person brings, knowing that no one leader has all the answers. My role is to help people build on those strengths, connect their ideas to a larger vision, and create opportunities for collective success.
I firmly believe that the most effective teams are built on trust and collaboration. When people feel seen for what they contribute and supported in their growth, they become more confident, more innovative, and more willing to invest in a shared mission. That's the kind of culture I strive to create, because when educators thrive, students thrive alongside them.
02What’s the best career advice you’ve ever received?
I've been fortunate to receive two pieces of career advice that have stayed with me, and together they've shaped the way I approach leadership.
The first came from a building administrator I deeply admired. He led with empathy and had an incredible ability to bring people together, making every staff member feel valued and supported. The impact he had on his school community was evident in the many retirement celebrations held in his honor. At one of those gatherings, he gave me a hug and simply said, "Remember to stay calm."
At the time, it sounded like straightforward advice. However, I've realized it was a lesson in leadership. Staying calm means being a steady presence during uncertainty, creating psychological safety for others, and responding thoughtfully rather than reacting emotionally. I've carried those words with me,
Another mentor shared a lesson that has become just as important: "Bend the knee with ski moguls." . If you've ever watched skiers navigate moguls, you know that the terrain is constantly changing. The skiers who succeed aren't the ones who fight the mountain...they stay flexible, bend their knees, and adapt to what's in front of them.
I've found that education and leadership work the same way. There will always be unexpected challenges, shifting priorities, and moments that don't go according to plan. Trying to control every variable only creates unnecessary tension. The most effective leaders remain grounded, adjust to changing circumstances, and keep moving forward with purpose.
Together, these two pieces of advice have become my leadership compass: stay calm and stay flexible. Lead with empathy, adapt to challenges, and remember that resilience isn't about resisting change....it's about navigating it with grace. Those lessons have influenced not only the way I lead, but also the kind of environment I strive to create.
03What advice would you give to young women entering your industry?
If I could give advice to a young woman just starting her career, it would be this: be willing to get your toes wet, but trust your instincts. Explore opportunities, take chances, and don't be afraid to discover what you truly enjoy. At the same time, if something doesn't feel right—a job, a relationship, or a path you've chosen—give yourself permission to pivot.
You don't have to spend your time proving your worth to people who don't see your value, and you certainly don't have to prove it to yourself. If your instincts are telling you that something isn't aligned with your purpose or your values, listen. You are never stuck, and you are never too young to change direction.
I've learned that when your work aligns with your values and passions, there's a confidence and energy that emerges. You stop trying to fit into someone else's expectations and start creating your own path. That's where some of the most meaningful growth and impact happen.
Looking back, I wish I had the confidence in my twenties that I have now. I spent a lot of time second-guessing myself and allowing fear to influence my decisions. While I know confidence often comes with experience, I also wish someone had reminded me that it's okay not to have everything figured out and that taking a different path isn't failure—it's growth.
At the same time, I wouldn't change my journey. Every experience, both positive and challenging, has shaped who I am as a person and as a leader. Those moments taught me resilience, empathy, and the importance of staying true to my values. I'm grateful for all of it because it led me to a life and career that feel deeply aligned with who I am.
04What are the biggest challenges or opportunities in your field right now?
One of the greatest challenges in education is ensuring that every level of the system stays connected to the realities of the classroom. As educators move into leadership roles, it becomes increasingly important to maintain a clear understanding of the day-to-day experiences of teachers and the evolving needs of students.
Classrooms today are incredibly dynamic environments. Teachers are balancing rigorous instruction, diverse learning needs, student well-being, family partnerships, and an ever-changing educational landscape. The complexity of that work requires leaders who listen, seek to understand, and create conditions where educators feel supported and empowered to do their best work.
I've learned that effective leadership is about building bridges between vision and implementation. Strong leaders spend time listening to the people closest to the work, recognizing their expertise, and partnering with them to solve problems. When educators feel heard and valued, they are more likely to innovate, collaborate, and remain engaged in the profession.
I believe that supporting teachers is one of the most meaningful investments we can make in student success. When we create psychologically safe environments where educators can grow, take risks, and feel supported, that positive culture extends directly to the classroom. Thriving teachers create thriving students, and sustainable school improvement happens when leadership and classroom practice work in partnership toward a shared mission.
At its core, I believe leadership is about serving others. The most effective leaders don't simply direct the work—they stay connected to the people doing it, ensuring that decisions are informed by empathy, collaboration, and a deep understanding of the communities they serve.
05What values are most important to you in your work and personal life?
At the core of both my personal and professional life is integrity. I believe in staying true to my values and being consistent in my words and actions. For me, integrity means doing the right thing even when no one is watching, following through on commitments, and holding myself accountable for the promises I make.
I also believe that mistakes are an inevitable part of growth. Rather than avoiding them, I value owning them, learning from them, and moving forward with humility and transparency. I have great respect for people who demonstrate that same level of accountability, and I've worked to embody those qualities in my own life and leadership.
Consistency builds trust, and trust is the foundation of strong relationships, effective teams, and meaningful leadership. Whether I'm working with students, colleagues, or families, I strive to be someone others can rely on—someone whose actions align with their values and whose commitment to others remains steady over time.
Ultimately, I believe that leadership isn't defined by titles or authority, but by character. The values of integrity, accountability, and consistency guide my decisions and shape the way I approach both my work and my relationships with others.
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