Shelby Allstetter

Administrative and client service professional with experience supporting high-volume teams across healthcare and financial services. Currently a Senior Administrative Assistant at Michigan Medicine, providing remote administrative support, project coordination, and day-to-day operational assistance. Previously served as an Administrative Assistant at Michigan Medicine and worked at CrossCountry Mortgage as a Mortgage Loan Officer and Marketing Specialist, supporting loan origination, refinancing, and customer communications with strong attention to detail. Earlier experience includes insurance sales and ongoing part-time service industry work as a bartender, strengthening relationship-building and multitasking skills. Holds a master’s degree in Sport and Fitness Administration/Management from Western Michigan University and a B.B.A. in Entertainment and Sports Promotion Management/Marketing from Northwood University, with additional volunteering experience in operations management at Flint Perani Arena.