Shelli Jorkos

Shelli Jorkos brings more than 30 years of experience in customer service and sales to her current role at PLZ Corp, where she has served for 18 months in the personal care industry. Her career began in retail as a store manager at Lowe's home improvement, followed by work in a factory quality department as a safety manager. She then transitioned into customer service, leveraging tuition reimbursement to earn her bachelor's degree in Business Administration from Science College and master's degree in Operations Management from Bluffton University while working and raising three children. Over 19 years with one employer, she progressed to customer service supervisor, manager, director, and senior director, leading teams across four business units. Jorkos created a sales support and inside sales role that grew into a team of 16-17 people generating significant revenue, a model she later replicated at PLZ. She is a Six Sigma Green Belt and certified sales trainer through Carew International, applying lean manufacturing tools to streamline processes and support both external customers and her teams. She finds fulfillment in developing team members and helping them achieve career growth.